Service Management Director

1 week ago


Jacksonville, Florida, United States Hanania Auto Group Full time
Drive Growth and Success as a Service Management Director at Hanania Auto Group
Hanania Auto Group, a leading family-owned business in North Florida, seeks an experienced Service Management Director to lead our Service Department forward. This strategic role requires a highly skilled individual who can drive growth, improve customer satisfaction, and foster a positive team atmosphere.

As a valued member of our team, you will enjoy a super-compensation package with incentives for outstanding performance, a comprehensive benefits package, and ongoing training and development opportunities. You will also have access to exclusive employee discounts on vehicle purchases, parts, and services.

Key responsibilities for this role include ensuring excellent customer relations, effectively managing workflow, consistently selling our services while maintaining integrity, communicating professionally, and preparing monthly and annual business goals. Additionally, you will supervise and train service advisors and other support staff, as well as manage and hire technicians and service advisors.

Requirements
  • Intermediate Microsoft Office skills
  • Experience in managing and hiring technicians and service advisors
  • Training experience for service advisors and other support staff
  • Effective marketing of existing and potential customers through software
  • Proficiency in managing data and trends using industry-specific software (ADP)

Estimated Salary Range
$100,000 - $130,000 per annum, depending on experience.

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