Client Relations Specialist

2 weeks ago

Columbia, Maryland, United States TriBridge Partners Full time


At TriBridge Partners, our mission is to create a significant impact in the lives of our clients.

We achieve this through teamwork among specialists, employing a proven methodology aimed at enhancing the client experience. Our focus is on guiding clients to achieve their objectives through a range of services including insurance, financial planning, benefits management, and advisory support.

We invite you to be part of our growth journey. Bring your enthusiasm and innovative ideas, and you will have the chance to develop professionally, financially, and personally.

In this role, you will collaborate with skilled colleagues, many of whom have successfully advanced through various positions and sectors of the organization, while fostering enduring relationships and contributing positively to our communities.


As a Client Service Coordinator, your responsibilities will include:

Assisting clients with the administration of employee benefit applications and modifications
Supporting clients and employees in resolving billing inquiries and notifying clients about carrier delays
Providing assistance to client employees in investigating and addressing claims concerns
Responding to inquiries from clients or employees regarding plans or benefits
Researching carrier-related questions about client benefit submissions
Building and nurturing relationships with clients and carriers
Utilizing a Client Relationship Management system (Salesforce) to maintain client accounts and plans, and document all client interactions and inquiries
Collaborating with the Account Management team to oversee and manage the client renewal process and auditing renewals upon completion
Assisting the Account Manager and clients with compliance obligations
Providing administrative support to the Account Management team and participating in special projects
Preparing presentations and spreadsheets as requested by internal team members
Performing additional duties as assigned.

Qualified candidates should possess:

  • A high school diploma/GED or higher education
  • An active Life/Health License or the ability to obtain one within the first 90 days of employment
  • Exceptional client service skills and a genuine desire to assist others
  • A background in health insurance, human resources, or hospitality is advantageous but not mandatory if strong customer service skills are evident
  • Effective time management abilities to successfully multitask, prioritize, and organize complex projects while balancing long-term objectives
  • Strong written and verbal communication skills with the ability to establish rapport
  • Excellent grammar and mathematical skills
  • Proficient data entry and clerical skills
  • The capability to thrive in a fast-paced environment
  • Proficiency in relevant software, including but not limited to Microsoft Office (Word, Excel, Outlook, PowerPoint, Teams) and Adobe Acrobat.

What we offer: TriBridge Partners provides competitive compensation along with a comprehensive benefits package.

  • Client Relations Specialist

    2 weeks ago

    Columbia, Maryland, United States TriBridge Partners Full time

    At TriBridge Partners, our mission is to create a significant impact in the lives of those we serve. We achieve this through teamwork among specialists, employing a proven approach aimed at enhancing the client experience. Our goal is to assist clients in achieving their objectives through insurance, financial, benefits, and advisory services.We invite you...

  • Client Relations Specialist

    7 days ago

    Columbia, Maryland, United States Tribridge Partners LLC Full time

    About TriBridge Partners LLCAt TriBridge Partners LLC, we are committed to making a significant difference in the lives of our clients. Through effective collaboration and a systematic approach, we strive to improve the client journey and assist them in reaching their objectives with a variety of services, including insurance and financial advisory.Key...

  • Client Relations Specialist

    1 week ago

    Columbia, Maryland, United States TriBridge Partners Full time

    At TriBridge Partners, we are dedicated to making a meaningful difference in the lives of our clients through collaboration and specialized services designed to enhance the client journey. We are currently in search of a committed individual to fill the role of Client Service Coordinator, assisting our clients in reaching their objectives through a variety...

  • Client Relations Specialist

    2 weeks ago

    Columbia, Maryland, United States TriBridge Partners Full time

    About TriBridge Partners:TriBridge Partners is dedicated to positively influencing the lives of our clients through collaborative efforts and tailored services designed to improve the client journey. We are currently in search of a committed professional to fill the role of Client Service Coordinator, assisting clients in reaching their objectives through a...

  • Client Relations Specialist

    2 weeks ago

    Columbia, Maryland, United States Tribridge Partners LLC Full time

    About TriBridge Partners LLCAt TriBridge Partners LLC, we are committed to making a significant difference in the lives of our clients. Through effective collaboration and a systematic approach, we strive to improve the client journey and assist them in reaching their objectives with a variety of services, including insurance and financial advisory.Key...

  • Client Relations Specialist

    2 weeks ago

    Columbia, Maryland, United States Tribridge Partners LLC Full time

    About TriBridge Partners LLCAt TriBridge Partners LLC, we are committed to making a significant difference in the lives of our clients. Through effective collaboration and a proven approach, we strive to improve the client experience and assist them in reaching their objectives with a variety of services, including insurance and financial planning.Key...

  • Client Relations Specialist

    2 weeks ago

    Columbia, Maryland, United States American Wood Fibers Full time

    Position Overview:American Wood Fibers (AWF) is a leading manufacturer in the consumer and industrial product sectors, dedicated to providing exceptional service in a tobacco and smoke-free environment. We are currently seeking a Customer Service Representative to join our dynamic team at our corporate headquarters.Reporting Structure:This role reports...

  • Veterinary Assistant

    1 week ago

    Columbia, Maryland, United States CVCA Columbia - Cardiology Specialist Full time

    About CVCA Columbia - Cardiology SpecialistCVCA Columbia - Cardiology Specialist is a leading provider of veterinary cardiac care, dedicated to delivering exceptional patient care and customer service.Job SummaryWe are seeking a highly skilled and compassionate Veterinary Assistant to join our team. As a Veterinary Assistant, you will play a vital role in...

  • Veterinary Assistant

    1 week ago

    Columbia, Maryland, United States CVCA Columbia - Cardiology Specialist Full time

    About CVCA Columbia - Cardiology SpecialistCVCA Columbia - Cardiology Specialist is a leading provider of veterinary cardiac care, dedicated to delivering exceptional patient care and customer service.Job SummaryWe are seeking a highly skilled and compassionate Veterinary Assistant to join our team. As a key member of our cardiac care team, you will play a...

  • Veterinary Client Care Specialist

    9 hours ago

    Columbia, Maryland, United States Ethos Veterinary Health Full time

    About the RoleWe are seeking a highly organized and enthusiastic Client Care Specialist to join our team at Ethos Veterinary Health. As a key member of our client services team, you will be responsible for providing exceptional customer service, managing front-office responsibilities, and ensuring a seamless experience for our clients and their pets.Key...

  • Veterinary Client Care Specialist

    2 days ago

    Columbia, Maryland, United States Ethos Veterinary Health Full time

    About the RoleWe are seeking a highly skilled and experienced Veterinary Client Care Specialist to join our team at Ethos Veterinary Health. As a key member of our client-facing team, you will be responsible for providing exceptional customer service, ensuring a seamless experience for our clients and their pets.Key ResponsibilitiesClient Relations: Provide...

  • Tax Services Client Support Specialist

    2 weeks ago

    Columbia, Maryland, United States Athlon Advisors Llc Full time

    Job OverviewAthlon Advisors is a distinguished independent investment management and strategic advisory firm dedicated to managing all facets of our clients' financial lives. We are currently in search of a highly motivated, detail-oriented, and organized individual with a positive demeanor to excel in our professional office environment as a Client Support...

  • Client Support Specialist

    2 weeks ago

    Columbia, Maryland, United States Authority Brands Full time

    About UsAuthority Brands Inc. is a leading provider of comprehensive business management solutions tailored for the contractor sector.Our CommitmentWe pride ourselves on delivering exceptional service, ensuring that our clients in the electrical, plumbing, HVAC, and roofing fields have the necessary tools to expand their operations.Position OverviewWe are in...

  • Veterinary Client Care Specialist

    57 minutes ago

    Columbia, Maryland, United States Ethos Veterinary Health Full time

    About the RoleWe are seeking a highly organized and enthusiastic Client Care Specialist to join our team at Ethos Veterinary Health. As a key member of our front office team, you will be responsible for providing exceptional client service, managing appointments, and ensuring a smooth and efficient experience for our clients and their pets.Key...

  • Physician Relations Specialist

    2 days ago

    Columbia, Maryland, United States MedStar Health Full time

    Job SummaryMedStar Health is seeking a highly skilled Physician Relations Liaison to promote and build relationships among healthcare providers and offices within our organization, as well as with key referral sources. This role requires a strong ability to cultivate relationships, increase referral volumes, and foster awareness of MedStar Health services...

  • Client Relationship Specialist

    2 weeks ago

    Columbia, Maryland, United States Advantage Industries Full time

    Engaging Opportunity in Client ServicesAdvantage Industries is seeking a committed professional to enhance our Client Services Team. This role presents an excellent opportunity to embark on a fulfilling career within a progressive organization.What We Offer:Incentives Based on PerformanceFlexible Work ArrangementsOpportunities for Professional...

  • Client Support Specialist

    1 week ago

    Columbia, Maryland, United States Themis Insight LLC Full time

    Themis Insight is dedicated to resolving complex business, IT, and analytical challenges by addressing the entire issue rather than merely the symptoms. Our innovative and practical interdisciplinary methods set us apart from conventional consulting firms. We pride ourselves on delivering unique solutions through small, highly skilled teams tailored to meet...

  • Event Coordination Specialist

    7 days ago

    Columbia, Maryland, United States HR Strategy Group LLC Full time

    Event Coordination Specialist Are you interested in building a career in event management and sales? Do you aspire to assist clients in creating memorable experiences in a stunning venue? If this resonates with you, we have an exciting opportunity for an Event Coordination Specialist at HR Strategy Group LLC. As a prominent venue, we pride ourselves on...

  • Event Coordination Specialist

    2 weeks ago

    Columbia, Maryland, United States HR Strategy Group LLC Full time

    Event Coordination Specialist Are you interested in a career focused on special events and sales? Do you aspire to assist clients in creating memorable experiences in a stunning venue? If this resonates with you, we have an exciting opportunity for an Event Coordination Specialist at HR Strategy Group LLC. As a prominent venue, we pride ourselves on...

  • Tax Specialist

    6 days ago

    Columbia, Maryland, United States Athlon Advisors Llc Full time

    Job OverviewAthlon Advisors LLC is a distinguished investment management and strategic consulting firm in search of a dedicated, proactive, and meticulous Tax Specialist to enhance their team. This role involves direct client interaction and presents significant opportunities for professional advancement.Compensation and PerksAnnual salary ranging from...