Team Store Sales Representative

2 weeks ago

Boulder, Colorado, United States Fanatics Full time
Job Overview

Fanatics stands as the premier provider of officially licensed sports merchandise, revolutionizing the way fans acquire their favorite team apparel and jerseys. By leveraging a cutting-edge, technology-driven strategy, Fanatics manages over 300 retail locations, both online and offline, including ecommerce operations for all major professional sports leagues (NFL, MLB, NBA, NHL, NASCAR, MLS, PGA), prominent media brands (NBC Sports, CBS Sports, FOX Sports), and a multitude of collegiate and professional team affiliations, featuring some of the most renowned global soccer clubs (Manchester United, Real Madrid, Chelsea, Manchester City). Fanatics presents the most extensive assortment of both timeless and timely merchandise, accessible online, via mobile devices, in physical stores, at stadiums, or during the world’s most significant sporting events.

About Our Team:

Our global Fanatics Retail, In-Venue, and Special Events division operates across North America, Europe, and Asia, supporting the NBA, NHL, NFL, MLB, MLS, NCAA, Ryder Cup, UEFA, leading European Football Clubs, and Special Sporting Events worldwide. Our teams are dedicated to creating a seamless shopping experience, whether at home, at a game, or during major sporting events, utilizing online, mobile, and physical retail environments, including flagship locations such as the NBA and NHL stores in New York City, professional sports stadium shops, college team outlets, and live events like the Kentucky Derby and golf's Ryder Cup. Each retail space or event is crafted with a technology-enhanced retail approach, enabling us to respond in near real-time to capture all the thrilling moments in sports, ensuring product availability for fans at critical times.

Position Summary:

The Retail Associate plays a crucial role in executing front-line sales efforts, crafting an exceptional fan experience, and ensuring operational excellence and flawless execution of store activities. Retail Associates will achieve results through effective communication and a demonstrated ability to collaborate as part of a successful team. The Retail Associate is expected to work a part-time schedule, which may include days, nights, weekends, and extended hours during events.

Key Responsibilities:
  • Welcome fans and engage them with questions to ensure a premium shopping experience.
  • Provide recommendations based on observations and interactions with fans.
  • Uphold sales floor and stockroom standards with meticulous attention to detail.
  • Process sales transactions using the Fanatics Point of Sale System (POS).
  • Maintain the highest levels of professionalism and customer service to positively represent the Fanatics Brand and Team/League.
  • Comprehend Fanatics Values and their relevance to the Retail Associate role.
  • Execute additional tasks as assigned by the Leadership team.
Qualifications:
  • Must be at least 18 years old, with a High School diploma or equivalent.
  • Previous experience in retail and/or sales is preferred.
  • Ability to work independently and responsibly in a fast-paced environment.
  • Foreign language skills are advantageous.
Skills and Abilities:
  • Exhibit a fun, outgoing, confident, and professional demeanor.
  • Possess the ability to develop product knowledge.
  • Work effectively as part of a team in dynamic environments, serving a diverse fan base.
  • Maintain high standards of organization and cleanliness.
  • Demonstrate a proven ability to overcome challenges while maintaining a positive attitude.
  • Strong communication, literacy, and numeracy skills.
  • Demonstrate punctuality, consistency, and reliability in the workplace.
Physical Requirements:
  • Regularly required to sit, stand, reach, bend, and move about the facility as necessary.
  • Must be capable of lifting and carrying up to 30 lbs.
  • Event scheduling may involve exposure to various weather conditions if assigned to an outdoor location.
About Fanatics

Fanatics is committed to building a leading global digital sports platform. We ignite the passions of sports fans worldwide and enhance the presence and reach for our numerous sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports enthusiasts to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can purchase licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and engage in betting as the company develops its Sportsbook and iGaming platform. Fanatics boasts an established database of over 100 million global sports fans, a partner network comprising approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences, and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; alongside over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are dedicated to continuously enhancing the fan experience and delighting sports fans around the globe.

Team Overview

Fanatics Commerce is a leading designer, manufacturer, and retailer of licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods. It operates a vertically-integrated platform of digital and physical capabilities for leading sports leagues, teams, colleges, and associations worldwide, as well as its flagship site.

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