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Safety Quality Patient Experience Manager
6 days ago
Cleveland Clinic is seeking a highly skilled Safety Quality Patient Experience Manager to join our team. As a key member of our organization, you will be responsible for directing safety, quality, and experience work within assigned scope of responsibility.
Key Responsibilities- Coordinates and implements improvement initiatives to enhance patient experience and quality of care.
- Partners with clinical leadership to set objectives and key results, ensuring alignment with Cleveland Clinic's mission and values.
- Models Cleveland Clinic's Core Values and behavioral standards, promoting a culture of excellence and patient-centered care.
- Coordinates with cross-functional stakeholders to ensure compliance with regulatory and accreditation standards, as well as favorable performance on safety, quality, utilization, and experience metrics.
- Participates in engraining safety, quality, and experience requirements, ensuring seamless integration with organizational policies and procedures.
- Registered Nurse (RN) or other clinical/hospital experience preferred.
- Bachelor's degree in Nursing, Business Administration, Healthcare Administration, or related field.
- Three years of experience in systems training, project management, and data analysis in a healthcare setting.
- A competitive salary range of $27.65 - $42.17 per hour.
- A comprehensive benefits package, including healthcare, dental, vision, and retirement plans.
- Opportunities for development, growth, and career advancement in a diverse and welcoming work environment.
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