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Psychiatric Safety Specialist

2 months ago

Cleveland, Ohio, United States Wingspan Care Group Full time
Job Summary

Wingspan Care Group is a nonprofit administrative and management organization that provides a united, community-based network of services so member agencies can focus on mission-related goals. Our innovative model is designed to promote sustainability and advancement among its partner agencies by streamlining operations and eliminating redundancies - resulting in improvements to the delivery of direct service operations.

Job Description

Job Title: Psychiatric Safety Officer

Reports to: Manager of Facilities, Compliance, and Safety

Job Summary: The Psychiatric Safety Officer will protect the Agency's premises, assets, staff, and clients. The Psychiatric Safety Officer will also partner with program staff to engage with clients and patients to aid and promote safe, therapeutic environments across campus programs.

Responsibilities:

  • Patrol premises regularly to maintain order and establish presence.
  • Monitor campus for trespassers and unauthorized vehicles.
  • Respond to calls for assistance across campus including, but not limited to, assistance to help de-escalate situations involving patients in a therapeutically appropriate manner.
  • Assist in the re-direction and de-escalation of patient situations, and work to help prevent them.
  • Assist with safety search and inventory of belongings for new patients.
  • Complete patient checks upon request and document all activity as required.
  • Submit detailed daily activity reports (DARs) and complete Incident Reports when necessary.
  • Conduct security screenings with visitors.
  • Investigate displays or reports of suspicious activity.
  • Respond to security and fire alarms by investigating situations and assisting as needed.
  • Maintain records that reflect the facility's safety programs.
  • Make written and oral reports/recommendations to the Manager of Facilities, Compliance, and Safety and/or the Agency leadership concerning safety procedures.
  • Develop methods for coordinating security services with other departments.
  • Maintain active certification in Therapeutic Crisis Intervention (TCI), CPR/FA, and other training programs as determined by Supervisor.
  • Maintain confidential patient/client information pursuant to HIPAA and Agency policies/procedures.
  • Maintain needed program specific credentialing, training, and other procedures.
  • Attend scheduled staff meetings, supervision, and on-going training.
  • Maintain high standards of ethical and professional conduct and adhere to Agency policies and procedures.
  • Other duties as assigned by management.

Qualifications:

  • High School Diploma or equivalent required.
  • Knowledge of public safety and basic security protocols.
  • Integrity and professionalism.
  • Skills: Surveillance skills and detail orientation. Strong verbal communication.
  • 3 years of experience as safety officer, school resources officer, security guard, or equivalent position preferred.