Clinical Scheduling Specialist
1 week ago
We are seeking a highly skilled and detail-oriented Healthcare Operations Coordinator to join our team at Kootenai Health. As a key member of our healthcare team, you will be responsible for coordinating activities related to scheduling patients and procedures, referrals, prior authorizations, and insurance paperwork.
Key Responsibilities:- Comply with all Kootenai Health confidentiality and HIPAA standards
- Function as the communication center for the unit/clinic regarding all patient care, patient location, and patient activities, and provide information and direction as needed
- Enter orders, procedures, labs, and multiple tests regarding the care of patients while in the outpatient areas
- Maintain patient demographics and insurance information in appropriate scheduling systems
- Communicate basic financial policies pertaining to insurance coverage, collect copays, deductibles, and self-pay payments
- Obtain referrals and pre-authorizations as required and process charges
- Generate reports, handle multiple projects, and prepare and monitor invoices and expense reports per leadership
- Familiar with standard concepts, practices, and procedures within the field
- Relies on experience and judgment to plan and accomplish goals
- Regular and predictable attendance is an essential job function
- Competent to meet age-specific needs of the unit assigned
Kootenai Health is a regional cancer treatment center serving northern Idaho, eastern Washington, and western Montana. We deliver comprehensive, compassionate cancer care using leading-edge technology, the newest therapies, and a wide range of clinical trials as well as rehabilitation.
Minimum Qualifications:- High school diploma or equivalent preferred
- Experience working in a medical office preferred
- Working knowledge of medical terminology, confidentiality, HIPAA, and electronic health record systems preferred
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Patient Scheduling Coordinator
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