Sales Associate for Museum Store
1 week ago
Position Title: Retail Sales Associate, Full Time
Overview: The Academy Museum of Motion Pictures is dedicated to enhancing the appreciation, celebration, and preservation of cinema through inclusive and accessible exhibitions, screenings, programs, initiatives, and collections. We welcome visitors from Los Angeles and beyond, collaborating with motion picture artists, specialists, scholars, staff, and diverse communities to contextualize and challenge prevailing narratives around cinema, fostering discourse, connection, joy, and discovery.
Role Summary: Reporting to the Store Manager, the Retail Sales Associate will deliver exceptional retail services to our guests. You will play a vital role in the Museum's success by achieving results, providing outstanding customer interactions, and cultivating enthusiasm for and knowledge of exhibitions and items in the collection.
Key Responsibilities:
- Exhibit enthusiasm and a willingness to learn while maintaining the highest standards in service, visual presentation, and stockroom organization.
- Provide exemplary service and attention to all customers.
- Ensure a safe retail environment and create an appealing aesthetic for the retail space.
- Build positive relationships with customers and team members.
- Enhance customer loyalty by establishing meaningful connections with visitors.
- Demonstrate thorough knowledge of products and exhibitions.
- Assist in organizing, cleaning, and maintaining the stockroom.
- Complete all required ongoing training, including security, audience engagement, visitor orientation, and product knowledge.
- Exhibit reliability and flexibility by working varied hours and days to meet business needs.
Qualifications:
- A High School Diploma or G.E.D. equivalent (must be at least 18 years old).
- 1+ years of experience in customer service or retail preferred.
- Proven ability to communicate effectively and clearly.
- Experience collaborating effectively in a team-oriented environment.
- Demonstrated commitment to providing excellent customer service.
- A dedication to diversity, equity, accessibility, and inclusion.
- Customer-focused approach with an interest in filmmaking and cinema.
- Willingness to work evenings, holidays, and weekends.
Physical Requirements:
Ability to remain mobile on the sales floor for extended periods, including standing, walking, bending, carrying, and reaching.
Benefits:
- Comprehensive medical, dental, and vision coverage.
- Paid Time Off and Sick Leave.
- 401(k) retirement plan.
Equal Opportunity Employment: The Academy is committed to equal opportunity in employment and values diversity in its workforce. We enforce a strict policy that prohibits discrimination in hiring, training, compensation, promotion, transfer, or termination based on race, color, national origin, religion, sex, disability, age, veteran status, sexual orientation, or genetic information. We strive to maintain a workplace free of all forms of harassment and promote fairness of opportunity, pay, and growth for all applicants and employees.
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