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Customer Engagement Associate

2 months ago


Los Angeles, California, United States Academy Museum Full time

Full-Time Retail Sales Associate - Temporary Position

The Academy Museum of Motion Pictures is on the lookout for a committed Retail Sales Associate to become part of our dynamic team. Nestled in the heart of Los Angeles, the Museum is devoted to honoring the art of cinema and connecting with a wide array of audiences. The ideal candidate will play a key role in delivering outstanding retail experiences to our guests while upholding values of equality, accessibility, and inclusion.

  • Exhibit enthusiasm and a strong desire to excel in customer service, visual merchandising, and inventory management.
  • Deliver exceptional customer service to elevate visitor satisfaction.
  • Ensure a tidy and secure retail space with an emphasis on visual appeal.
  • Foster positive interactions with both customers and team members.
  • Boost customer loyalty through tailored engagement.
  • Demonstrate comprehensive knowledge of merchandise and exhibitions.
  • Efficiently organize and maintain the stockroom.
  • Participate in essential training sessions to deepen understanding of security protocols, audience engagement strategies, and product details.
  • Adapt to varying work schedules and days as dictated by business requirements.

Qualifications:

  • High school diploma or equivalent qualification.
  • Minimum of 1 year of experience in customer service or retail.
  • Strong communication abilities.
  • Capacity to collaborate effectively within a team.
  • Dedication to fostering diversity, equity, and inclusion.
  • Genuine passion for cinema and film production.
  • Willingness to work evenings, holidays, and weekends as needed.

Physical Requirements:

  • Ability to navigate the sales floor for extended durations.

Employee Benefits:

  • Comprehensive medical, dental, and vision insurance.
  • Paid Time Off and Sick Leave benefits.
  • 401(k) retirement savings plan.

All candidates must provide proof of COVID-19 vaccination, unless a valid exemption is applicable on an individual basis.

The Academy is an equal opportunity employer dedicated to diversity and inclusion in all facets of employment.