Sales Associate

2 months ago


Los Angeles, California, United States Carter's Full time
About the Role

Carter's is seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a positive store environment, and driving sales growth.

Key Responsibilities
  • Customer Focus: Confidently and proactively help resolve issues for customers, balance a number of customers in a busy retail environment, and meet customer's needs by assisting with locating merchandise and informing customers of promotions.
  • Brand Execution: Ensure store visual standards are set to company direction, execute replenishment process, recover, and clean the sales floor to company standard, and maintain solid product knowledge and merchandise presentation.
  • Drive Growth: Minimize store loss by providing exceptional customer service, maintain housekeeping standards to ensure a positive experience for customers and team, and meet or exceed company productivity standards for all operational processes.
  • Team Development: Establish and maintain a cooperative working relationship with all members of the team, adapt performing assignments as requested, and support management direction of store.
Requirements
  • Demonstrated customer engagement skills
  • Ability to handle multiple tasks concurrently
  • High school diploma or GED preferred
  • Ability to communicate effectively with customers and employees
  • Retail/specialty apparel knowledge and experience preferred
Physical Demands
  • Ability to lift 40 pounds on a regular basis
  • Ability to stand for long periods of time; climb up and down a ladder
  • Constant walking and standing; frequent bending, stooping, and reaching
Availability Requirements
  • Availability to meet the needs of the business that may include days, nights, weekends, and holidays as scheduled
  • Any availability changes must be approved by the Store Manager and will be approved based on business needs

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