Patient Service Representative

6 days ago


Billings, Montana, United States BestMed Full time
Job Summary

We are seeking a highly skilled and compassionate Patient Service Representative to join our team at BestMed. As a key member of our front office staff, you will be responsible for providing exceptional customer service, ensuring seamless patient experiences, and supporting the delivery of high-quality patient care.

Key Responsibilities:
  • Customer Service: Interact effectively with patients, families, and healthcare professionals to provide a supportive and empathetic environment.
  • Patient Registration: Collect and validate patient information, prepare registration forms, and collect fees as required to coordinate patient activities.
  • Front Desk Operations: Check-in patients, scan documents, and maintain accurate records to ensure efficient patient flow.
  • Financial Transactions: Collect copayments, outstanding balances, and manage cash drawer to maintain financial accuracy.
  • Communication: Communicate efficiently with back-office staff, patients, and families to ensure timely and effective care coordination.
  • Confidentiality: Maintain the confidentiality of sensitive patient information at all times.
  • Administrative Tasks: Perform other duties as assigned to support the smooth operation of the front office.
Requirements and Qualifications:
  • Education: High school graduate or equivalent required.
  • Certificate/License: None required.
  • Experience: A minimum of one (1) year of customer service experience required.


  • Billings, Montana, United States Intermountain Health Full time

    {"title": "Patient Service Representative", "description": "Job SummaryAs a Patient Service Representative at Intermountain Health, you will play a vital role in ensuring seamless patient experiences. Your primary responsibility will be to provide exceptional customer service, handle patient inquiries, and resolve issues related to billing and payment.Key...


  • Billings, Montana, United States Intermountain Health Full time

    Job SummaryAs a Patient Service Representative at Intermountain Health, you will play a vital role in ensuring seamless patient interactions and efficient administrative processes. This position requires strong communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment.Key ResponsibilitiesFront Desk...


  • Billings, Montana, United States TEKsystems Full time

    Job Overview:Are you a goal-driven individual with excellent communication skills? We invite you to apply for this exciting opportunity to work in medical billing and complex claims investigation. As a Patient Service Representative, you will assist patients in resolving their Self-Pay balances by establishing payment plans, updating insurance coverage, and...


  • Billings, Montana, United States SCL Health Full time

    Job SummaryThis position is responsible for overseeing the daily operations of the patient service representative team, ensuring timely and accurate scheduling and registration activities. The ideal candidate will have a strong background in revenue cycle management and excellent leadership skills.Key ResponsibilitiesActs as a team lead to schedule daily...


  • Billings, Montana, United States Billings Clinic Full time

    About the RoleThe Patient Financial Services Representative plays a crucial role in shaping the experience of patients at Billings Clinic by delivering exceptional customer support within the Patient Financial Services Call Center. This position involves addressing a wide range of inquiries from patients regarding both hospital and clinic services, ensuring...


  • Billings, Montana, United States Billings Clinic Full time

    Join Our Team at Billings ClinicAt Billings Clinic, we pride ourselves on delivering exceptional healthcare services in a supportive and collaborative environment. Our organization is recognized for its commitment to quality care and has been awarded Magnet Recognition for nursing excellence.About the RoleThe Patient Financial Services Representative plays a...


  • Billings, Montana, United States US Radiology Specialists Full time

    Job SummaryUS Radiology Specialists is seeking a highly skilled Patient Service Representative to join our team at our diagnostic imaging facility. As a Patient Service Representative, you will play a critical role in ensuring the smooth operation of our imaging services, providing exceptional patient care, and maintaining accurate records.Key...


  • Billings, Montana, United States US Radiology Specialists Full time

    Job SummaryUS Radiology Specialists is seeking a highly skilled Patient Service Representative to join our team at our diagnostic imaging facilities. As a Patient Service Representative, you will play a critical role in ensuring the smooth operation of our imaging services, providing exceptional patient care, and maintaining accurate records.Key...


  • Billings, Montana, United States SCL Health Full time

    Job Summary:This position is responsible for providing exceptional patient service and support in a medical office setting. The ideal candidate will have excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.Key Responsibilities:Patient Interaction: Greet patients, answer phone calls, take...


  • Billings, Montana, United States Intermountain Health Full time

    Job SummaryThis position is responsible for providing administrative support to the healthcare team at Intermountain Health. The ideal candidate will have excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.Key ResponsibilitiesProvide exceptional customer service to patients, families, and...


  • Billings, Montana, United States The LaSalle Group Full time

    The LaSalle Group is partnering with a prominent healthcare provider to identify dedicated and empathetic candidates for an Onsite Customer Service Representative role. This position offers a unique chance for individuals with experience in retail or food service to transition into a corporate environment while playing a vital role in enhancing patient care....


  • Billings, Montana, United States SCL Health Full time

    Job SummaryThis position is responsible for providing exceptional customer service and ensuring timely and accurate billing and payment processing for patients in the Gastroenterology Clinic at SCL Health.Key ResponsibilitiesCustomer Service and Communication: Greet patients, answer phone calls, take messages, and provide necessary information while...


  • Billings, Montana, United States Billings Clinic Full time

    Position OverviewThe Patient Access Representative for Neurosurgery at Billings Clinic plays a vital role in delivering exceptional patient experiences. This position is essential in ensuring that patients and their families feel welcomed and informed from their first interaction with our healthcare team.About Billings ClinicBillings Clinic is a...


  • Billings, Montana, United States Intermountain Health Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Intermountain Health. As a Customer Service Representative, you will be responsible for providing exceptional customer service to patients, families, and healthcare professionals.Key ResponsibilitiesProvide timely and accurate responses to...


  • Billings, Montana, United States Intermountain Healthcare Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Intermountain Healthcare. As a Customer Service Representative, you will play a critical role in providing exceptional customer service to our patients, families, and healthcare teams.Key ResponsibilitiesProvide Exceptional Customer Service:...


  • Billings, Montana, United States P and C Recruiting Full time

    Job DescriptionJob Title: Parts and Service Sales RepresentativeJob Summary:We are seeking a highly motivated and experienced Parts and Service Sales Representative to join our team at P and C Recruiting. As a key member of our sales team, you will be responsible for representing our product line throughout your assigned territory in Billings, Montana.Key...


  • Billings, Montana, United States P and C Recruiting Full time

    About the RoleWe are seeking a highly motivated and experienced Sales and Service Representative to join our team at P and C Recruiting. As a Sales and Service Representative, you will be responsible for representing our product line throughout your assigned territory in Billings, Montana.Key ResponsibilitiesSupport assigned accounts on Parts and Services...


  • Billings, Montana, United States Ace Hardware Full time

    Join Our Team as a Customer Service Representative!We are looking for enthusiastic, approachable, and supportive individuals to greet and assist our customers. While prior experience in hardware is beneficial, it is not mandatory as we offer comprehensive training.At Ace Hardware, we pride ourselves on being independently owned and operated, with a...


  • Billings, Montana, United States Diana Larson - State Farm Agent Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our State Farm Agent team, you will play a vital role in generating exceptional client experiences and driving the growth of our successful insurance agency.Key ResponsibilitiesEstablish and maintain...


  • Billings, Montana, United States Kelly Inn Full time

    Position OverviewWe are looking for a dedicated and personable Guest Services Representative to become a part of our team at Kelly Inn. In this role, you will serve as the initial point of contact for our visitors, playing a vital role in making their experience enjoyable and memorable.Work hours will vary, with shifts available from 7 AM to 3 PM and 2 PM to...