Relief Customer Service Representative Driver

4 days ago


Richland, Mississippi, United States VESTIS Full time
Job Summary

Vestis is seeking a highly motivated and customer-focused Relief Customer Service Representative Driver to join our team. As a key member of our sales organization, you will be responsible for providing exceptional customer service, meeting sales goals, and promoting overall route growth to enhance profitability.

Key Responsibilities
  • Safely operate a company step van to provide products and services to clients, verifying daily preventative maintenance and maintaining proper operator documentation.
  • Manage daily routes independently to ensure accurate and timely delivery of product, loading and unloading product per company policies and procedures.
  • Review invoices daily for complete and accurate information, making corrections as needed, and meeting sales goals to promote overall route growth.
  • Develop leads and prospects, calling on prospective customers to solicit business, prepare service agreements, and install new accounts.
  • Assist the sales organization with the procurement of additional new business, possessing a strong understanding of services, policies, and pricing methods, and clearly communicating these to customers.
  • Monitor customer feedback and handle customer issues in a prompt and courteous manner, taking responsibility for personal safety and the safety of others.
Requirements
  • Must be a minimum of 21 years of age, have a valid driver's license, and an excellent driving record.
  • Customer service experience with a wide variety of consistent customer contact, strong math and basic computer skills, and demonstrated experience selling services/products and generating new business.
  • Excellent customer service and verbal communication skills, ability to work independently, exercise sound judgment, and think quickly to identify/solve customer concerns.
Working Environment

Working conditions may include exposure to adverse and varying weather conditions, fast-paced environments, and irregular and long hours. Physical requirements include the ability to routinely lift and maneuver a minimum of 25 lbs. and load/unload product from truck without assistance.



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