Customer Service Manager

4 weeks ago


Fort Lauderdale, Florida, United States Magnet Partners - Häagen-Dazs Full time
Customer Service Manager

Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? As a Customer Service Manager at Magnet Partners - Häagen-Dazs, you will be responsible for ensuring that all shop operations run smoothly and that product quality, food safety, sanitation, and guest satisfaction standards are met.

  • Manage schedules and ensure that all employees are properly trained and equipped to handle customer inquiries and concerns.
  • Develop and implement marketing strategies to increase sales and attract new customers.
  • Lead by example and demonstrate a commitment to customer service excellence.

Requirements:

  • 2+ years of experience in customer-facing roles.
  • Proven track record of delivering exceptional customer service.

As a member of our team, you will enjoy a competitive salary, opportunities for advancement, and a fun and friendly work environment.



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