Customer Service Representative
4 weeks ago
Customer Service Role at FirstService Residential
**Job Summary:**
We are seeking a skilled Customer Service Representative to join our team at FirstService Residential.
**Key Responsibilities:**
* Greet and direct Residents, guests, and invitees in a professional and courteous manner
* Ensure accurate and efficient check-in and check-out processes for guests and service providers
* Demonstrate exceptional customer service, communication, and time management skills
* Monitor and control access to the building, maintaining a secure and safe environment
* Maintain accurate records and logs, resolving and following up on complaints and issues as needed
**What We Offer:**
* A dynamic and supportive work environment
* Opportunities for professional growth and development
* Competitive compensation and benefits package
**If you are a motivated and customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity at FirstService Residential.
**Requirements:**
* High school diploma or equivalent required
* Previous customer service experience preferred
* Ability to work in a fast-paced environment and adapt to changing situations
* Strong communication and interpersonal skills
**How to Apply:**
If you are interested in this role, please submit your application with your resume and a cover letter outlining your qualifications and experience.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
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