Customer Service Representative

4 weeks ago


Fort Lauderdale, Florida, United States Regus Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Community Associate. As a key member of our community, you will be responsible for providing exceptional customer service and support to our members.

Key Responsibilities

• Provide timely and effective support to customers, addressing their queries and concerns in a professional and courteous manner.

• Manage multiple tasks and priorities, ensuring that all customer needs are met and exceeded.

• Collaborate with the Community Manager to plan and execute events and activities that enhance the member experience.

• Maintain a high level of product knowledge and stay up-to-date with company initiatives and promotions.

Requirements

• 1+ years of customer service experience, ideally in a fast-paced environment.

• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.

• Ability to work in a team environment and adapt to changing priorities and situations.

• Proficiency in MS Office and other basic IT equipment.

What We Offer

• Competitive total compensation package, including a quarterly bonus plan program and an hourly rate of $17.

• Generous paid time off plans, including 11 paid company holidays per calendar year and a comprehensive health care program.

• Opportunities for career growth and development, with a focus on providing exceptional customer service and support.

• A bright and inspiring work environment, with a professional workplace community and business casual attire required.

About Us

We are a leading provider of workspace solutions, with a global network of centers and a commitment to delivering exceptional customer service and support. We are passionate about helping our members succeed and thrive in their businesses, and we are seeking a talented and dedicated individual to join our team as a Community Associate.

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