Customer Service Liaison

3 weeks ago


Fort Lauderdale, Florida, United States FirstService Residential Full time

Job Summary: As a Front Desk Agent at FirstService Residential, you will be responsible for providing exceptional customer service to residents, guests, and invitees. Your duties will include greeting and directing individuals, checking guests and service providers in and out, and maintaining a daily log of activities.

Key Responsibilities:

  • Provide excellent customer service and communication skills to residents, guests, and invitees.
  • Monitor and control access to the building, ensuring only authorized individuals enter.
  • Maintain accurate records and logs of daily activities.
  • Resolve and follow up on complaints and issues in a timely and professional manner.

Requirements: To be successful in this role, you must possess excellent communication and time management skills, as well as the ability to work in a fast-paced environment.



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