Business Office Director

2 weeks ago

Everett, Washington, United States Consulate Health Care Full time
Job Summary

We are seeking a highly skilled Business Office Manager to join our team at Consulate Health Care. As a Business Office Manager, you will be responsible for leading and coordinating all aspects of the business office, including supervision of the billing, collecting, resident trust accounting, and accounts payable functions.

Key Responsibilities:

  • Manage the business office department for a skilled nursing facility.
  • Lead and coordinate all aspects of the business office, including supervision of the billing, collecting, resident trust accounting, and accounts payable functions.
  • Responsible for the supervision, hiring and training of the business office staff.
  • Ensures the business office functions are adequately staffed to minimize gaps in coverage.
  • Responsible for all aspects of the resident trust accounting system, including security of patient funds.
  • Oversee the patient billing system to ensure accuracy of patient account billing information, including coordination with other departments necessary.
  • Responsible for all patient related accounts receivable balances including Medicare, Medicaid, Insurance, Private and Other Payers to ensure accurate balances, timely billing and collections.
  • Responsible for front end collections of A/R balances due from residents while in-house (meets with residents and responsible parties upon admission and routinely thereafter to follow up on collections).
  • Responsible for back end collections of A/R balances due from residents after discharge.
  • Manage the Medicaid pending application and conversion process to ensure timely resolution.
  • Responsible for month-end closing of billing system in accordance with company policy and timelines.
  • Responsible for timely processing of charges, adjustments, refunds, payment posting and write offs.
  • Ensures patient bills and collection letters are processed accurately and timely.
  • Provide Central Billing Office with additional billing information to clear claim edits and rejections.
  • Ensures accounts payable invoices are processed accurately and timely.

Requirements:

  • Bachelor's degree from a four-year college or university; or one to two years related experience and/or training; or an equivalent combination of education and experience.
  • Must possess a minimum of one (1) year experience in a Skilled Nursing Facility business office setting with specific billing/collecting and patient trust accounting experience.
  • Prior supervisor experience in a business office setting preferred.
  • Point Click Care (PCC) billing system experience preferred.
  • National Data Care Resident Funds Management System (RFMS) experience preferred.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual with a passion for healthcare administration, we encourage you to apply for this exciting opportunity.

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