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Dental Office Coordinator

2 months ago

Everett, Washington, United States American Dental Partners Full time
About the Role

We are seeking a highly organized and detail-oriented Business Assistant to join our team at All Smiles Northwest. As a Business Assistant, you will play a critical role in supporting our front office operations and ensuring seamless patient care.

Key Responsibilities
  • Greet and welcome patients, creating a positive first impression of our team
  • Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies
  • Utilize Dentrix for patient scheduling and records, ensuring accurate and up-to-date information
  • Schedule and confirm appointments for multiple providers, streamlining our office operations
  • File patient insurance claims and follow up on outstanding claims, verification of benefits, and explanation of coverage
  • Post insurance and patient payments, processing accounts receivables in a timely manner
  • Review treatment plan fees and payment options with patients, providing exceptional customer service
  • Partner with providers and team members to implement Heartland Dental systems, optimizing office potential
What You'll Gain
  • Competitive benefits, including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
  • Front-loaded education and training, providing opportunities for growth and development
  • Access to on-demand Daily Pay, ensuring financial stability
About All Smiles Northwest

All Smiles Northwest is a unique and dynamic dental practice, serving the community with exceptional care and compassion. As a Business Assistant, you will be part of a team that thrives on collaboration, communication, and community.

Requirements
  • Experience working in a fast-paced, customer-centric environment
  • Excellent communication and organizational skills, with attention to detail
  • Ability to maintain confidentiality and handle sensitive information
Preferred Qualifications
  • 1+ years of experience in a dental or medical setting
  • 1+ years of experience with insurance billing and accounts receivable
  • Dentrix or other dental software experience
Physical Requirements
  • Ability to perform essential duties with or without reasonable accommodation
  • Prolonged periods of sitting and working on a computer
  • Must be able to lift up to 15 pounds at times