Current jobs related to Application Support Engineer - Tate - Della Infotech

  • Application Support Engineer

    4 weeks ago

    Tate, United States TriOptus LLC Full time

    Job SummaryWe are seeking a knowledgeable Application Support Engineer to monitor and maintain the efficiency of our software applications. DOAS Risk Management uses Ventiv Technology's Claims Enterprise and Integrated Risk Management (IRM) systems to support the State of Georgia's self-insured insurance program.Key Responsibilities Provide software...

  • Technical Support Engineer

    2 weeks ago

    Tate, United States Viessmann Climate Solutions Full time

    Country: United States of America Location: CAGAO: Carrier-Home Georgia Remote Location, Remote City, GA, 30303 USA Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life...

  • Mobile Application Developer

    4 weeks ago

    Tate, United States TriOptus LLC Full time

    Job DescriptionThe Georgia Department of Human Services (DHS) is seeking a highly skilled Mobile Application Developer to join our team. As a key member of our Mobile App Project, you will contribute to the design and development of custom mobile applications for iOS and Android using the Ionic platform.Key Responsibilities:Design, develop, modify, deploy,...

  • Desktop Support Engineer with BigFix Management

    4 weeks ago

    Tate, United States Syntricate Technologies Full time

    Job SummaryAs a Desktop Support Engineer with BigFix Management, you will be responsible for providing technical support for desktop computers, laptops, and mobile devices. You will work closely with the IT team to resolve hardware and software issues, install and configure new software, and maintain the overall health of the IT infrastructure.Key...

  • GDOT Support Specialist

    2 weeks ago

    Tate, United States Della Infotech Full time

    Support Specialist for the Custom Applications Operations team within the Georgia Department of Transportation,. As a Support Specialist for the Custom Applications Operations team within the Georgia Department of Transportation, you will provide technical support, troubleshooting, and issue resolution for custom software applications primarily developed on...

  • Enterprise Applications Manager

    2 weeks ago

    Tate, United States BCS Call Processing Full time

    Accepting applicants in the following US states: CT, FL, GA, MA, MN, NC, NE, NH, NJ, OH, RI, SC, TX, UT, VA Accepting applicants in the United Kingdom. This is a full-time position. Schedule: Monday - Friday, 8:00 AM - 5:00 PM (EST) / 1:00 PM - 10:00 PM (GMT). Must be flexible to work earlier or later to support cutovers and major incidents. The Enterprise...

  • Mobile Application Developer for CodeForce

    4 weeks ago

    Tate, United States CodeForce Full time

    Job Title: Mobile Application Developer for CodeForceJob Summary:CodeForce is seeking a highly skilled Mobile Application Developer to join our team. As a Mobile Application Developer, you will be responsible for designing, developing, and deploying custom mobile applications for iOS and Android using the Ionic platform.Key Responsibilities:Design and...

  • Senior Process Engineer

    4 weeks ago

    Tate, United States DSJ Global Full time

    Job Summary:As a Senior Process Engineer at DSJ Global, you will be responsible for maintaining and optimizing operational systems, implementing cost-effective solutions and performance improvements. You will develop design modifications to address issues and enhance reliability and product quality. Additionally, you will analyze maintenance data and conduct...

  • GA DHS

    20 hours ago

    Tate, United States TriOptus LLC Full time

    The Georgia Department of Human Services (DHS), Office of Information Technology (OIT), is seeking a qualified candidate for the temporary contractor staffing position of Mobile Application Developer for our Mobile App Project based in Atlanta, Georgia. As part of the Mobile team, you will contribute to the app design and development for key projects in DHS....

  • Livefire Helpdesk Support

    2 months ago

    Tate, United States InVeris Full time

    Livefire Helpdesk Support InVeris Training Solutions is a global leader in integrated Live Fire and Virtual training solutions for military, law enforcement and commercial ranges. We employee ~400 in 6 countries - US, UK, Australia, Canada, Singapore, and Holland, performing sales and service activities, with a majority of the engineering and production...

  • Senior Data Engineer

    1 month ago

    Tate, United States Tech Tammina Full time

    Job Summary: Tech Tammina is seeking a highly skilled Sr. Data Engineer to join our team. As a key member of our data engineering team, you will be responsible for designing, building, and maintaining our data infrastructure. This includes designing and architecting data pipelines, implementing data models, and ensuring data quality and security.Key...

  • Senior Software Engineer

    4 weeks ago

    Tate, United States Fullsteam Operations LLC Full time

    We are seeking a skilled Senior Software Engineer to join our engineering team at Fullsteam Operations LLC.This role requires a confident full stack software developer to build products that affect the daily lives of thousands of users across the entire catering industry.You will be instrumental in building products that drive innovation and deliver...

  • Electrical Product Development Engineer

    4 weeks ago

    Tate, United States InVeris Full time

    Electrical Product Engineer Job DescriptionAt InVeris, we're committed to delivering superior training solutions that protect lives. As an Electrical Product Engineer, you'll play a critical role in designing, improving, and installing integrated systems for our manufacturing and supply chain environment.Key Responsibilities:Collaborate with the product...

  • IT Support Specialist 3

    4 weeks ago

    Tate, United States Advance American Tech, Inc. Full time

    Job Title: IT Support Specialist 3Location: Metro AtlantaAdvance American Tech, Inc. is seeking an IT Support Specialist 3 to join our team in Metro Atlanta. As an IT Support Specialist 3, you will provide management information system user support on a continuing basis either by phone or site visit. You will troubleshoot end-user problems and work closely...

  • Mechanical Product Engineer

    4 weeks ago

    Tate, United States InVeris Full time

    Job Title: Mechanical Product EngineerAt InVeris, our mission is to protect lives by delivering superior training solutions. We are seeking a skilled Mechanical Product Engineer to join our team.Job Summary:The Mechanical Product Engineer will use expertise to increase production capabilities, design and improve integrated systems, and impact safety,...

  • Technical Support Specialist

    4 weeks ago

    Tate, United States TOPCON Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Topcon. As a Field Service Engineer, you will be responsible for providing technical support for our customers, ensuring the smooth operation of our Eyecare equipment and examination lanes.Key ResponsibilitiesProvide technical support for Topcon customers, including...

  • Electrical Systems Engineer

    4 weeks ago

    Tate, United States InVeris Full time

    Job Title:Senior Electrical EngineerInVeris Training Solutions is a leading provider of weapons training solutions across the globe. Our mission is to protect lives when split-seconds matter by delivering superior training solutions to meet the most demanding challenges in the defense, law enforcement, and commercial range industries.We are seeking an...

  • Project Engineering Manager

    4 weeks ago

    Tate, United States TealEnergi Full time

    Job Summary:TealEnergi is seeking a skilled Project Engineering Manager to drive new generation work for a major privately owned Power company. The successful candidate will guide the design and engineering phases of new gas-fired power plants from conceptual design through construction and startup.Key Responsibilities: Full cycle of engineering and design...

  • Radiologic Technologist Position

    4 weeks ago

    Tate, United States HealthCare Support Full time

    Radiologic Technologist Job DescriptionHealthCare Support is seeking a Radiologic Technologist for a 13-week contract. The ideal candidate will have appropriate licensure within the state and BLS Certification from the American Heart Association (AHA).Benefits of Working with HealthCare Support: Immediate enrollment in Health Insurance Dental Insurance Life...

  • GCP Infrastructure Migration Engineer

    4 weeks ago

    Tate, United States Diverse Lynx Full time

    GCP Infrastructure Migration EngineerWe are seeking a highly skilled GCP Infrastructure Migration Engineer to lead our team in migrating x86 workloads from on-prem to GCP cloud platform. The ideal candidate will have strong experience in leading technical teams and public cloud migration projects, with a strong understanding of GCP and AWS cloud services.Key...

Application Support Engineer

1 month ago

Tate, United States Della Infotech Full time
Job Description

We are seeking a skilled Application Support Engineer to monitor and maintain the efficiency of our software applications. DOAS Risk Management uses Ventiv Technology's Claims Enterprise and Integrated Risk Management (IRM) systems to support the State of Georgia's self-insured insurance program.

The ideal candidate will have extensive experience in providing application support in a fast-paced environment and be proactive in providing application support. They will be responsible for reporting to our Director of Risk Management, collaborating with colleagues, and performing successful software upgrades of line-of-business application software.

The Application Support Engineer will also be required to provide application support to our end-users. They will be responsible for analyzing software application functionality and suggesting improvements, creating and modifying internal reports using iVOS Reporter, Jasper AdHoc, and other Ventiv reporting tools.

The successful candidate will have a Bachelor's degree in a related field and at least 5 years of directly related management experience. They will also have experience with Oracle PL-SQL and IBM Cognos, as well as experience supporting insurance claims management and risk management systems.

The Application Support Engineer will be responsible for providing front-end support to management and colleagues in other departments, monitoring and correcting issues with all external interfaces and processes, and understanding the business workflow and business requirements of all work units that use the applications.

The ideal candidate will have exceptional analytical and problem-solving skills, as well as the ability to communicate effectively with software vendors and internal stakeholders.

We are looking for a highly motivated and detail-oriented individual who is passionate about providing exceptional application support.

Key Responsibilities:

  • Providing software application support under the supervision of the IT Director.
  • Performing analyses on software application functionality and suggesting improvements.
  • Creating and modifying internal reports using iVOS Reporter, Jasper AdHoc, and other Ventiv reporting tools.
  • Consulting with software vendors, internal users, and stakeholders to improve application performance.
  • Developing and maintaining test plans for application upgrades.
  • Establishing the root causes of application errors, working with the vendor to identify fixes or bugs, and escalating serious concerns to the Director of IT.
  • Keeping a record of configuration changes and scheduling application updates.
  • Documenting processes and monitoring application performance metrics.
  • Providing front-end support to management and colleagues in other departments.
  • Monitoring and correcting issues with all external interfaces and processes.
  • Understanding the business workflow and business requirements of all work units that use the applications.
  • Serving as the subject expert in all projects related to the application.
  • Managing and overseeing a support team, as well as attending meetings with agencies and other team associates and program managers.
  • Providing subject assistance with all State and Federal reporting mandates.