Casino Management Executive
2 weeks ago
Estimated Salary: $100,000 - $160,000 per annum.
iNtegrity+ invites applications for a highly skilled Senior Operations Manager to lead our property operations team. As a key member of our senior management team, you will play a critical role in driving business growth, improving efficiency, and delivering exceptional guest experiences.
Key Responsibilities:
- Operational Leadership:
- Develop and implement short-and long-term operational strategies to achieve business objectives;
- Lead cross-functional teams to drive process improvements and enhance customer satisfaction;
- Collaborate with other departments to ensure seamless integration and effective communication.
- Develop and manage departmental budgets, forecasts, and financial reports;
- Monitor financial performance, identify areas for cost reduction, and implement corrective actions;
- Ensure accurate and timely reporting of financial data.
- Recruit, train, and develop high-performing teams to deliver exceptional results;
- Manage employee performance, provide coaching, and facilitate career development opportunities;
- Foster a positive work environment that promotes employee engagement and retention.
- Develop and implement quality control processes to ensure consistency and excellence in service delivery;
- Conduct regular audits and assessments to identify areas for improvement;
- Collaborate with other departments to address quality-related issues and implement corrective actions.
- Ensure compliance with regulatory requirements, industry standards, and company policies;
- Identify and mitigate risks associated with operational activities;
- Develop and implement risk management strategies to minimize potential losses.
Requirements:
- Bachelor's Degree or above in a related field or equivalent experience;
- Minimum 8 years of Gaming and Hospitality experience, 5 years in a leadership role;
- Must have International Experience;
- Requires basic computer skills and knowledge of Microsoft Office;
- Candidate must have experience with planning and project management;
- Must possess outstanding organizational, interpersonal, and administrative skills, as well as excellent attention to detail;
- Knowledge of union as well as non-union working environments preferred;
- 21 years of age or above and will be required to obtain and maintain registration, or a license issued by the Nevada Gaming Board.
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