Casino Management Executive

2 weeks ago


Sens, Bourgogne-Franche-Comté, United States iNtegrity+ Full time
Senior Operations Manager

Estimated Salary: $100,000 - $160,000 per annum.

iNtegrity+ invites applications for a highly skilled Senior Operations Manager to lead our property operations team. As a key member of our senior management team, you will play a critical role in driving business growth, improving efficiency, and delivering exceptional guest experiences.

Key Responsibilities:

  1. Operational Leadership:
  • Develop and implement short-and long-term operational strategies to achieve business objectives;
  • Lead cross-functional teams to drive process improvements and enhance customer satisfaction;
  • Collaborate with other departments to ensure seamless integration and effective communication.
Financial Management:
  • Develop and manage departmental budgets, forecasts, and financial reports;
  • Monitor financial performance, identify areas for cost reduction, and implement corrective actions;
  • Ensure accurate and timely reporting of financial data.
Human Resources:
  • Recruit, train, and develop high-performing teams to deliver exceptional results;
  • Manage employee performance, provide coaching, and facilitate career development opportunities;
  • Foster a positive work environment that promotes employee engagement and retention.
Quality Assurance:
  • Develop and implement quality control processes to ensure consistency and excellence in service delivery;
  • Conduct regular audits and assessments to identify areas for improvement;
  • Collaborate with other departments to address quality-related issues and implement corrective actions.
Compliance and Risk Management:
  • Ensure compliance with regulatory requirements, industry standards, and company policies;
  • Identify and mitigate risks associated with operational activities;
  • Develop and implement risk management strategies to minimize potential losses.

Requirements:

  • Bachelor's Degree or above in a related field or equivalent experience;
  • Minimum 8 years of Gaming and Hospitality experience, 5 years in a leadership role;
  • Must have International Experience;
  • Requires basic computer skills and knowledge of Microsoft Office;
  • Candidate must have experience with planning and project management;
  • Must possess outstanding organizational, interpersonal, and administrative skills, as well as excellent attention to detail;
  • Knowledge of union as well as non-union working environments preferred;
  • 21 years of age or above and will be required to obtain and maintain registration, or a license issued by the Nevada Gaming Board.


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