Housekeeping Department Manager

1 week ago


Charleston, West Virginia, United States Shaner Hotel Group Full time
Job Summary

We are seeking a highly skilled and experienced Housekeeping Supervisor to join our team at the Holiday Inn Express Charleston-Civic Center. As a key member of our housekeeping department, you will be responsible for ensuring the highest standards of cleanliness and service are maintained throughout the hotel.

Key Responsibilities
  • Lead and manage the housekeeping team to ensure efficient and effective delivery of housekeeping services.
  • Develop and implement housekeeping procedures and protocols to maintain high standards of cleanliness and service.
  • Conduct regular inspections to ensure compliance with hotel standards and policies.
  • Train and develop housekeeping staff to enhance their skills and knowledge.
  • Collaborate with other departments to ensure seamless delivery of services and resolve any issues that may arise.
  • Monitor and maintain the cleanliness and organization of assigned areas.
  • Perform other duties as assigned by management.
Requirements
  • Previous housekeeping experience in the hospitality industry, with supervisory experience preferred.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Excellent communication and interpersonal skills to effectively interact with guests, management, and colleagues.
  • High school graduate or equivalent, with some college education preferred.
  • Bilingual English/Spanish a plus.
  • Knowledge of proper cleaning techniques, chemical handling requirements, and use of equipment.
About Us

Shaner Hotels is a leading hospitality owner-operator and management company with a portfolio of over 65 properties across the United States and abroad. We offer a range of services to investors, hotel owners, and brands, including hotel development, design and construction, e-commerce, and revenue management.

About the Team

We are a dynamic and customer-focused team dedicated to delivering exceptional service and experiences to our guests. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.



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