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Housekeeping Manager

2 months ago

Charleston, West Virginia, United States SpringHill Suites Charleston Riverview Full time

Job Summary:

We are seeking a highly skilled and experienced Executive Housekeeper to oversee the cleanliness and maintenance of our hotel. As a key member of our housekeeping team, you will be responsible for ensuring the highest standards of cleanliness and guest satisfaction.

Key Responsibilities:

  • Housekeeping Operations: Oversee and manage the housekeeping staff to ensure all rooms and public areas are maintained to the highest standards of cleanliness.
  • Cleaning Schedules and Procedures: Develop and implement cleaning schedules, procedures, and policies to ensure efficient and effective cleaning operations.
  • Quality Control: Conduct regular inspections of guest rooms and public areas to ensure compliance with cleanliness standards.
  • Staff Training and Development: Train and mentor housekeeping staff on proper cleaning techniques and procedures.
  • Inventory Management: Manage and order inventory of cleaning supplies and equipment.
  • Guest Services: Handle guest inquiries and complaints in a professional and timely manner.
  • Team Management: Maintain a safe and clean working environment for all staff.

Requirements:

  • Experience: Previous experience in housekeeping management or a similar role in the hospitality industry.
  • Leadership and Communication Skills: Strong leadership and communication skills to effectively manage and motivate housekeeping staff.
  • Attention to Detail: Excellent attention to detail and organizational abilities to ensure high standards of cleanliness.
  • Teamwork: Ability to work independently and as part of a team to achieve common goals.
  • Cleaning Techniques and Procedures: Knowledge of cleaning techniques and procedures to ensure efficient and effective cleaning operations.
  • Flexibility: Flexibility to work weekends and holidays as needed.

Benefits:

  • Competitive Salary: Competitive salary range: $50,000 - $55,000 annually.
  • Benefits Package: Comprehensive benefits package including medical, dental, and vision insurance.
  • 401k Match: 401k match program.
  • Fitness Reimbursement: Fitness reimbursement.
  • Hotel Discounts: Generous Marriott hotel discounts.
  • Employment Growth Opportunities: Employment growth opportunities.
  • Performance-Based Bonuses: Performance-based bonuses.
  • Yearly Salary Increases: Yearly salary increases.