Financial Services Advisor
1 week ago
Position Overview:
We are pleased to present an opportunity for a dedicated individual to join our team as a Financial Counselor. This role is essential in ensuring the financial health of our organization while providing invaluable support to our patients.
Key Responsibilities:
As a Financial Counselor, you will be responsible for interpreting and implementing financial policies to facilitate effective payment arrangements. Your role will include:
- Conducting interviews with patients to assess their financial counseling needs and develop tailored financial plans.
- Utilizing CPT codes to estimate procedure costs accurately.
- Determining patient eligibility for benefits, Medicaid, and other financial assistance programs.
- Educating patients about their financial responsibilities and the application processes for various assistance programs.
- Communicating hospital billing practices and patient rights regarding payments.
- Assisting insured patients with financial overviews and completing necessary financial documentation.
- Collaborating with specialty departments to establish financial arrangements for elective services.
- Identifying and resolving patient account issues in coordination with billing departments.
- Monitoring accounts for large balances and private pay patients requiring resolution.
- Referring patients to appropriate local, state, or federal agencies for additional support.
Qualifications:
Minimum Requirements:
- High school diploma or equivalent.
- Successful completion of a background check as required by state regulations.
Preferred Experience:
- At least two years of experience in a healthcare environment.
- Proficiency in typing with a minimum speed of 25 words per minute.
Core Competencies:
We seek candidates who demonstrate:
- Strong problem-solving skills and the ability to handle interpersonal conflicts with professionalism.
- Excellent communication skills, both written and verbal.
- A solid understanding of revenue cycle operations and medical terminology.
- Familiarity with third-party reimbursement processes and regulations.
Work Environment:
This position will be based in an office and patient care environment, requiring frequent interaction with patients and healthcare professionals.
Physical Requirements:
The role involves frequent walking, standing, and the ability to lift objects weighing over 50 pounds. Candidates must also possess manual dexterity for operating office equipment.
WVU Medicine is an Equal Opportunity Employer:
We are committed to fostering a diverse workforce and encourage applications from all qualified individuals.
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