Clinical Support Specialist

2 weeks ago


Uniontown, Alabama, United States DIRECTION HOME AKRON CANTON AREA AG Full time
Position Overview

Location
Uniontown, OH

Employment Type
Part Time

Compensation
$35.72 per hour

Role Summary

The Clinical Support Specialist will provide essential clinical assistance across various programs within the Home and Community Based Services (HCBS) division. This role involves conducting assessments, formulating care treatment and service plans, and offering waiver service coordination and/or care management services for members in the HCBS division.

Key Responsibilities:

Main Duties:
  1. Execute care management responsibilities across all programs.
  2. Perform in-person assessments within designated timeframes for program applicants and enrolled members.
  3. Analyze assessment and care management data to ascertain program eligibility, care requirements, and service alternatives.
  4. Conduct significant change event assessments with members within stipulated timeframes.
  5. Carry out home visits to ensure health, safety, service satisfaction, and provide education to members, adhering to program-specific guidelines.
  6. Assist with telephonic coverage during operational hours as necessary.
  7. Develop and revise person-centered care plans.
  8. Advocate for consumers and/or caregivers/families, assisting individuals in obtaining suitable services and care environments.
  9. Disenroll members from programs when deemed ineligible.
  10. Utilize professional judgment and clinical practices based on education, experience, and established standards.
  11. Complete all required documentation in compliance with applicable HCBS programs.
  12. Participate in routine training sessions.
  13. Temporarily manage a full or partial caseload of members enrolled in any HCBS program as directed by the Care Specialist Supervisor.
Additional Responsibilities:
  1. Identify and implement LEAN process improvement initiatives.
  2. Engage in the development and execution of the local performance culture.
  3. Exemplify the Agency's core values in all interactions with staff, members, consumers, stakeholders, and the broader community.
  4. Maintain proficiency in all necessary computer applications and software.
  5. Contribute to the implementation of strategic business and operational plans, projects, programs, and systems as relevant to objectives.
  6. Participate in achieving divisional and Agency performance goals.
  7. Undertake other tasks as assigned by the supervisor.
Qualifications:

Essential Qualifications:
  • Minimum one year of experience in home health care, medical social work, or geriatrics.
  • Must be a Registered Nurse or Licensed Social Worker in the State of Ohio.
Preferred Qualifications:
  • Registered Nurse in the State of Ohio.
Physical and Mental Requirements:

This position necessitates the following abilities to effectively perform essential job functions:
  • Ability to communicate effectively with the elderly population and the general public, both in person and via phone.
  • Ability to comprehend written materials pertinent to essential job functions.
  • Ability to accurately document facts related to essential job functions.
  • Ability to operate a computer proficiently to perform essential job functions.
  • Ability to utilize office equipment necessary for job performance.
  • Ability to analyze, evaluate, and implement appropriate actions based on available information.
  • Ability to legally drive a vehicle or arrange alternative transportation.
  • Ability to detect specific odors related to client health and safety.
  • Ability to navigate private homes and locations that may not be easily accessible.


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