Technical Consultant

5 days ago


White Plains, New York, United States Philips Full time
Job Title

Technical Consultant - Routing and Switching Expert

Job Description

About the Role

We are seeking a highly skilled Technical Consultant - Routing and Switching Expert to join our team at Philips. As a key member of our organization, you will play a critical role in providing technical expertise and support to our customers in the healthcare industry.

Key Responsibilities

  • Provide pre and post-sale technical support to customers, including consultation, configuration, implementation, troubleshooting, and maintenance of Philips patient monitoring solutions.
  • Implement patient monitoring solutions and collaborate with customer IT specialists to complete configurations, enhancements, and knowledge transfer.
  • Deliver consultative services and act as a subject matter expert for customers during implementation or troubleshooting events.
  • Effectively collaborate with sales and service partners, as well as customers, for integration into their IT environment.

Requirements

  • 5+ years of experience in computer networking in healthcare, IT technologies, or electronics industries, with hospital patient monitoring experience highly preferred.
  • Extensive knowledge of information system technologies, including Microsoft and Cisco certifications, with HL7 and electronic medical record (EMR) knowledge highly preferred.
  • Bachelor's degree in computer science, electronics, network administration, or other related disciplines, or equivalent combination of education and experience, with current and valid Cisco Certified Network Professional (CCNP) certification required.
  • Effective communication and negotiation skills, with the ability to influence and meet objectives and deliver high levels of customer service.
  • Ability to travel up to 65% for projects and work in an office/home office and/or remote setting, as well as in a hospital/healthcare environment, with compliance with vendor credentialing and personal protective equipment requirements.

About Philips

We are a health technology company dedicated to improving the lives of patients and customers through innovative solutions. Our mission is to provide high-quality healthcare products and services that make a meaningful difference in people's lives.

What We Offer

  • Competitive base pay range of $90,160 - $154,560, with company fleet/car, training, and advancement opportunities.
  • Comprehensive Philips Total Rewards benefits program, including PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement, and more.

Philips is an Equal Employment and Opportunity Employer/Disabled/Veteran and maintains a drug-free workplace.



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