Field Service Manager

2 days ago


Alpharetta, United States JBT Full time
Job Title: Field Service Manager

At JBT Corporation, we are seeking a highly skilled Field Service Manager to join our team. As a Field Service Manager, you will be responsible for managing a team of field service professionals focused on the repair of legacy equipment at customer sites.

Key Responsibilities:
  • Manage the aftermarket service activities within the Protein NA Customer Care organization.
  • Implement aftermarket strategy to meet customer needs.
  • Mentor a team of technicians with necessary tools and skills.
  • Deliver annual sales revenue and gross margin targets.
  • Track customer-facing metrics, financials, and training goals.
  • Live the JBT mission, vision, and values.
  • Create a sustainable organization through talent development.
  • Promote a safety culture through regular safety calls, completion of safety training, and adherence to safety policies.
Requirements:
  • Bachelor's degree in business, project management, engineering, or demonstrated equivalent field service management experience.
  • 5 years of management experience.
  • Experience in aftermarket management, focused on developing new approaches to customer needs.
Travel and Location:
  • Up to 50% travel required.
  • Must live or be willing to relocate to Alpharetta, GA, or the Atlanta area.
  • Will work in the office when not traveling.
Why Work at JBT:
  • We are committed to our employees and provide development opportunities to help you grow.
  • We foster a genuine inclusive team culture, enjoying collaborative working across our global teams.
  • We encourage development, ensuring new experiences and challenges at JBT.

We offer a range of benefits, including medical, dental, life insurance, short-term and long-term disability, family leave, vision coverage, and a matched 401(k) plan. At JBT, we are committed to diversity, equity, inclusion, and belonging, and we are an equal opportunity employer.



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