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Content Partnership Specialist

2 months ago

Staten Island, New York, United States Teleperformance USA Full time

Position Overview:
As an integral member of our team, you will collaborate with a designated group of content creators to enhance their engagement with our platform. Your primary objective will be to empower partners to maximize their channel's potential, significantly influencing their business outcomes. This role operates within a target-oriented framework, where you will strive to achieve personal goals while contributing to team success.

Qualifications:
Preferred:

  • Bachelor's degree or equivalent (a Master's degree in Marketing, Digital Marketing, Communications, or Journalism is advantageous)
  • A minimum of 2 years of experience in sales and/or online advertising/social media
  • A strong commitment to achieving productivity, compliance, and customer satisfaction targets
  • Excellent verbal and written communication skills for effective pitching and proposal creation
  • Proficient time management abilities to organize daily tasks efficiently
  • Client-oriented mindset with a strong interest in customer engagement and business goal ownership
  • A genuine passion for social media
  • A collaborative team player capable of thriving in a dynamic and fast-paced environment
  • Fluency in English & Vietnamese is essential

Key Responsibilities:

  • Act as a trusted advisor to partners, focusing on channel development and optimization: responsible for enhancing platform utilization and encouraging content creator adoption of various tools and features
  • Identify and comprehend customer needs and objectives
  • Possess in-depth knowledge of key platform features to align customer needs with available solutions
  • Manage a high volume of potential clients daily through video calls, emails, and phone interactions
  • Oversee portfolio management and prioritization, identifying opportunities and maintaining follow-up with content creators over extended periods