Current jobs related to Patient Access Representative Lead - Minneapolis, Minnesota - UnitedHealth Group


  • Minneapolis, Minnesota, United States UnitedHealth Group Full time

    Senior Patient Access RepresentativeAt UnitedHealth Group, we are committed to delivering care and improving health outcomes for millions of people around the world. As a Senior Patient Access Representative, you will play a critical role in ensuring that patients receive the best possible care by greeting and welcoming them in person, collecting demographic...


  • Minneapolis, Minnesota, United States UnitedHealth Group Full time

    Opportunities at Optum, in strategic partnership with Allina Health. As a Patient Access Representative Associate, you will provide support to the Allina Health account. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will...


  • Minneapolis, Minnesota, United States Allina Health Full time

    About Allina HealthAllina Health is a not-for-profit health system that cares for individuals, families and communities throughout Minnesota and western Wisconsin.Our MissionWe strive to provide exceptional patient care and service, while promoting health and wellness in our communities.Key ResponsibilitiesAs a Patient Access Representative, you will be...


  • Minneapolis, Minnesota, United States UnitedHealth Group Full time

    Unlock Your Potential in Patient AccessAt UnitedHealth Group, we're committed to helping people live healthier lives and making the health system work better for everyone. As a Part Time Associate Patient Access Representative, you'll play a vital role in delivering exceptional patient experiences. Key Responsibilities:Welcoming patients and providing a...


  • Minneapolis, Minnesota, United States Optum Full time

    Opportunities at OptumAs an Optum employee, you will provide support to the Allina Health account. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best.Job Summary: The Patient Access Representative Associate is responsible for greeting and...


  • Minneapolis, Minnesota, United States Fairview Health Services Full time

    Job SummaryWe are seeking a highly skilled Patient Access Specialist II to join our team at Fairview Health Services. As a key member of our Revenue Cycle Management team, you will play a critical role in creating a positive first impression of our organization and ensuring an exceptional experience for our patients.Key ResponsibilitiesInterview and...


  • Minneapolis, Minnesota, United States Fairview Health Services Full time

    Job SummaryThis role is responsible for creating a positive first impression of M Health Fairview and ensuring an exceptional experience for patients, families, and other stakeholders. The Patient Access Specialist II will utilize effective interpersonal skills to gather patient demographic information, identify insurance, and communicate with patients about...


  • Minneapolis, Minnesota, United States Vitreoretinal Surgery PLLC Full time

    Job SummaryWe are seeking a highly organized and patient-focused Patient Service Representative to join our medical practice. As a key member of our team, you will be responsible for providing exceptional patient care and ensuring a positive experience for our patients.Your primary responsibilities will include greeting and checking-in patients, verifying...


  • Minneapolis, Minnesota, United States Kyowa Kirin, Inc. Full time

    Job Summary: We are seeking a highly skilled Patient Access Liaison to provide reimbursement and access support for patients with rare disease products. This regionally field-based position will work closely with healthcare providers, patients, and caregivers to prevent and address barriers to patient access and reimbursement.Key Responsibilities:Coordinate...


  • Minneapolis, Minnesota, United States Kyowa Kirin Full time

    Job SummaryThe Patient Access Liaison is a field-based position that provides reimbursement and access support for patients with rare diseases. This role involves working closely with healthcare providers, patients, and caregivers to prevent and address barriers to patient access and reimbursement.Key ResponsibilitiesCoordinate care for patients and their...


  • Minneapolis, Minnesota, United States Summit Orthopedics Full time

    Job SummarySummit Orthopedics is seeking a skilled Clinic Patient Registration Specialist to provide exceptional patient care and support in our Plymouth location. As a key member of our team, you will be responsible for greeting and registering patients, verifying medical and demographic information, scheduling follow-up appointments, and notifying clinical...


  • Minneapolis, Minnesota, United States Advent Full time

    Job OverviewAt ADVENT, we're passionate about improving healthcare and creating memorable experiences for our patients and team members. As a Patient Services Representative Float, you'll play a vital role in delivering exceptional patient care and support.Key ResponsibilitiesProvide exceptional patient care and support, interacting with patients at various...


  • Minneapolis, Minnesota, United States Fairview Health Services Full time

    Job SummaryWe are seeking a highly skilled Patient Care Supervisor to lead our Interventional Radiology team at the University of Minnesota Medical Center.Key ResponsibilitiesPartner with the manager to supervise and lead day-to-day operations, ensuring support of the organization's mission, vision, values, and goals.Assist the manager in planning, leading,...


  • Minneapolis, Minnesota, United States TAJ Technologies Inc Full time

    Job Title: Customer Service RepJob Summary:The Prior Authorization Representative is responsible for ensuring patient access to various therapies by verifying prior authorization requirements and obtaining authorization when required. This role involves working directly with physician offices and payers to facilitate patient access, ensuring patient...


  • Minneapolis, Minnesota, United States Advent Full time

    Job OverviewAt ADVENT, we're passionate about delivering exceptional patient care and creating a positive work environment. As a Patient Services Representative Float, you'll play a vital role in ensuring our patients receive the best possible experience.Key ResponsibilitiesProvide exceptional patient service and interact with patients at various stages of...


  • Minneapolis, Minnesota, United States Prenuvo Full time

    Job DescriptionAbout UsPrenuvo is a pioneering healthcare company dedicated to transforming the paradigm from reactive sick-care to proactive healthcare. Our award-winning whole body scan is fast, safe, and non-invasive, allowing us to lead the charge against late diagnoses. With clinics across North America and internationally, we're committed to making a...


  • Minneapolis, Minnesota, United States Amplify People Full time

    Job OverviewAmplify People is seeking a highly skilled Business Development Representative to cultivate and maintain relationships with key specifiers in the design and construction industries.This role focuses on networking and lead generation, ensuring a steady pipeline of business opportunities for the sales team to convert into business.The ideal...


  • Minneapolis, Minnesota, United States Allina Health Full time

    Allina Health is a not-for-profit health system that cares for individuals, families, and communities throughout Minnesota and western Wisconsin.We are seeking a dedicated Healthcare Access Coordinator to join our team. This role is responsible for coordinating patient access to healthcare services, ensuring that patients receive the care they need in a...


  • Minneapolis, Minnesota, United States Coloplast Full time

    Job SummaryColoplast is seeking a highly skilled Market Access Strategist to join our team. As a key member of our organization, you will be responsible for developing and executing global market access and reimbursement strategies for our Interventional Urology portfolio of products. Main Responsibilities• Develop and execute market access strategies to...


  • Minneapolis, Minnesota, United States Chipr Home Solutions Full time

    Unlock Your Sales PotentialAt Chipr Home Solutions, we're seeking a skilled Field Sales Representative to join our elite sales team. As a key member of our team, you'll have the opportunity to achieve significant earnings with uncapped commission potential while enhancing your sales and communication skills.About the RoleAs a Field Sales Representative,...

Patient Access Representative Lead

1 month ago


Minneapolis, Minnesota, United States UnitedHealth Group Full time

Job Summary: We are seeking a Patient Access Representative Lead to join our team at UnitedHealth Group. In this role, you will be responsible for greeting and welcoming patients, collecting demographic and financial data, and entering information into an electronic medical record. You will also be responsible for checking in and interviewing patients to complete the registration process, obtaining signatures as needed, and directing patients to their appointment or procedure. Additionally, you will be responsible for resolving claim issues or registration errors on patient accounts and in assigned work queues, verifying insurance eligibility and benefits information for payers, and interpreting results. You will also be responsible for obtaining cost information and explaining it to patients, collecting on patient financial obligations, and handling complex questions as needed. You will also be responsible for screening and approving patients for financial assistance programs and providing financial counseling as needed. You will also be responsible for providing technical or functional direction for employees, assisting patients in completing request for information forms, and submitting them to the appropriate department. You will also be responsible for providing customer service for inbound and outbound telephone calls, collaborating with leaders to ensure team operations are staffed and working effectively, and coordinating workflow among employees. You will also be responsible for identifying and bringing forward trends to leadership related to daily site activities and exhibiting behaviors and expectations consistent with leadership roles. You will also be responsible for completing quality audits as assigned, participating in the orientation and training of employees, and providing feedback to leadership. You will also be responsible for participating in on-call rotation as defined by site and assisting and supporting the team in all roles. You will also be responsible for other duties as assigned.

Requirements:

  • 2+ years of revenue cycle experience in a healthcare/hospital setting
  • 2+ years of customer service experience
  • Intermediate level of proficiency with Microsoft Office products
  • Ability to work 2:30pm - 11:00pm, Monday-Friday
  • Ability to work standard, daytime hours for first 3-4 weeks upon hire in alignment with the department's training schedule
  • 18 years or older


Preferred Qualifications:
  • Epic experience
  • Experience with electronic medical records


Physical Demands:
  • Consistent walking, standing, bending, turning, etc.
  • Lifting weight up to 10 lbs. occasionally, up to 2-5 lbs. frequently


Equal Employment Opportunity: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.