Shelter Operations Manager
1 month ago
We are seeking an experienced and compassionate leader to manage the day-to-day operations of our low barrier shelter. The successful candidate will inspire staff to help program participants manage life challenges, maintain a healthy and safe environment, and provide support services to individuals with mental health concerns and substance use diagnoses.
Key Responsibilities:
- Oversee the assessment of participants' needs and connect them with community resources
- Manage the shelter's day-to-day operations, ensuring a safe and supportive environment
- Supervise program staff and model positive behaviors
- Ensure compliance with policies and procedures
- Manage escalated and crisis situations, utilizing community resources as needed
Requirements:
- Bachelor's degree in a human services field
- Two years of experience providing direct support to individuals experiencing homelessness and/or mental health or substance use diagnoses
- 1+ years of leadership experience
- Excellent crisis management and dispute resolution skills
- Strong interpersonal boundaries and ability to operate independently
What We Offer:
- A rate of $21 per hour
- $1,500 bonus after 6 months of employment
- Generous time off package, including vacation time, sick leave, and holidays
- Medical, dental, vision, and other benefits
- Opportunity to continue a career in a growing organization that promotes from within
About RISE:
RISE Housing and Support Services is a human service agency serving people in Saratoga and surrounding counties since 1978. Our mission is to help individuals with mental health, substance use, and other life challenges remain safe and healthy in the community through housing and supportive services.
Our Values:
- We are compassionate and focus on the inherent value and uniqueness of each individual
- We are respectful and listen with respect to understand the needs of those we serve
- We are dedicated and work together as a team to seek solutions and live our values consistently
- We are progressive and seek socially responsive service models to address substance use and mental health concerns
How to Apply:
Submit your resume and cover letter for consideration. RISE Housing and Support Services is an Equal Opportunity Employer.
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