Front of House Director

2 weeks ago


Clifton Park, New York, United States Cooper Connect Full time
Job Overview

Cooper Connect is seeking a highly motivated and experienced Front of House Director to lead our team in delivering exceptional customer experiences. As a key member of our management team, you will be responsible for driving operational excellence, building high-performing teams, and promoting a culture of hospitality and service excellence.

Key Responsibilities
  • Develop and implement strategies to drive operational excellence, ensuring a remarkable guest experience across all areas of the Front of House, including dining room, drive-thru, and mobile orders.
  • Build and lead high-performing teams, identifying, hiring, and coaching leaders for the Front of House.
  • Maintain a safe and healthy work environment, ensuring compliance with food safety and team safety protocols.
  • Grow the Hospitality Program, creating an inspiring vision for hospitality that drives business results.
  • Collaborate with cross-functional teams to achieve overall restaurant results, attending weekly meetings and setting high-level goals.
Requirements
  • 2+ years of leadership experience in a fast-paced restaurant environment.
  • Bachelor's degree in Hospitality, Business, or related field (preferred).
  • Passion for Cooper Connect's values and commitment to delivering exceptional customer experiences.

At Cooper Connect, we offer a dynamic and supportive work environment, opportunities for career growth and development, and a competitive compensation package. If you are a motivated and experienced leader who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.



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