Office Manager

2 days ago


Chester, Virginia, United States Kevin Stengel - State Farm Agent Full time
About the Role

We are seeking a highly motivated and organized Office Manager to join our team at Kevin Stengel - State Farm Agent. As a key member of our agency, you will play a critical role in providing exceptional customer service, managing daily operations, and supporting the growth of our business.

Key Responsibilities
  • Provide prompt and accurate service to customers, responding to inquiries and resolving issues in a timely and professional manner.
  • Manage daily tasks, including processing payments, policy changes, and claims assistance.
  • Assist with marketing efforts, including social media management and sales tracking.
  • Monitor and evaluate loss and lapse/cancellation ratios.
  • Develop and maintain business relationships with customers and prospects.
Requirements
  • Strong listening, oral, and written communication skills.
  • Initiative and self-reliance, with the ability to make decisions and take action without direction.
  • Goal-oriented and highly motivated, with a proven track record of trustworthiness and dependability.
  • Ability to learn and apply product and customer knowledge to professionally service and assist in the marketing of State Farm products.
  • Property & Casualty and Life & Health License required.
What We Offer
  • Competitive salary and bonus compensation.
  • 15 days of PTO/Sick Pay.
  • Annual salary raise eligibility.
  • Health stipend and 401k match.
  • Opportunities for growth and advancement within the agency.
About Our Agency

Our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We provide a wide range of insurance and financial services, including auto, home, life, business, and health insurance.

We are a dynamic and results-driven team, committed to excellence and personal achievement. If you are a motivated and organized individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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