Operations Manager

2 weeks ago


Chester, Virginia, United States Aspen Dental Full time
About the Role

We are seeking a highly skilled and experienced Operations Manager to join our team at Aspen Dental. As a key member of our management team, you will be responsible for overseeing the daily operations of our dental practice, ensuring that we provide exceptional patient care and service.

Key Responsibilities
  • Supervise and manage the front office staff, ensuring that they are providing excellent patient service and meeting our high standards.
  • Oversee the scheduling and confirmation of patient appointments, ensuring that our patients receive timely and efficient service.
  • Verify insurance payments and collections, ensuring that our practice is operating within our budget.
  • Review data daily to evaluate the impact on the practice, making adjustments as needed to ensure that we are meeting our goals.
  • Work collaboratively with our clinical team to provide exceptional patient care, ensuring that our patients receive the highest level of service.
  • Consult with patients on treatment options, verifying insurance payment and collection, and ensuring high-quality care.
  • Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team.
Requirements
  • High school diploma or equivalent; college degree preferred.
  • Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds.
  • Demonstrate analytical thinking; place a premium on leveraging data.
  • Organized and detail-oriented.
About Aspen Dental

At Aspen Dental, we put our patients first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career.


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