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Fitness Sales Representative

2 months ago

Culver City, California, United States Gold's Gym Full time
About the Role

Gold's Gym is seeking a highly motivated and results-driven Fitness Sales Representative to join our team. As a Fitness Sales Representative, you will be responsible for providing exceptional customer service, promoting our fitness programs and services, and achieving sales goals.

Key Responsibilities
  • Partner with Membership Sales Manager to provide a best-in-class, member-centric experience that strengthens member relationships and builds member retention.
  • Ensure members receive a friendly greeting/check-in and prompt attention to their needs.
  • Engage members with various fitness offerings, including personal training, group exercise classes, and Gold's Gym digital content.
  • Maintain name relationships with members and serve as a resource for their questions or concerns.
  • Provide a clean, friendly, well-maintained club to members and guests.
  • Help new members become comfortable in the club.
  • Tour potential members through the club and describe the facility, equipment, services, and amenities that directly tie back to their individual fitness needs and goals.
  • Ensure all guests are registered and entered into the system.
  • Communicate membership and fitness offers in a clear and concise manner using Company provided presentation tools.
  • Effectively and professionally sign up guests using Company sales techniques and protocol.
  • Adhere to specific Membership Agreement Procedure when enrolling members and guests.
  • On-board new members successfully and assist with all member retention activities in order to drive club profitability.
  • Consistently achieve or exceed personal and team sales goals.
  • Obtain leads externally from within the community using company provided tools/programs.
  • Generate leads/new business internally through member promotions, referrals, the dissemination of guest passes and contacting leads generated via phone.
  • Responsible for effectively setting appointments for all leads and potential new business opportunities.
Requirements
  • Ability to use sound business judgment and have strong analytical skills.
  • Ability to effectively communicate with constituents.
  • Effective listening skills.
  • Effective delegation and follow-up skills.
  • Effective planning and organization skills.
  • Demonstrates ability to create a positive environment.
  • Demonstrates willingness and openness for self-development.
  • Ability to identify and use resources to improve overall operations.
  • Strong leadership qualities coupled with excellent motivational, communication, and team-building skills.
Preferred Qualifications
  • College degree.
  • Current CPR Certification.
About Gold's Gym

Gold's Gym is a worldwide fitness powerhouse with a presence on six continents and over 600 locations. We are committed to creating an inclusive environment for all employees, applicants, vendors, and members alike. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.