Sales Associate

2 months ago


Universal City, California, United States Orangetheory Fitness Full time
Job Overview

The Sales Associate role at Orangetheory Fitness is a dynamic position that requires a strong focus on premium customer service and meeting sales expectations. As a key member of our fitness studio team, you will be responsible for assisting in running all front-of-house operations, including membership sales and renewals, retail and concession sales, and maintaining a positive and welcoming atmosphere for our members and guests.

Key Responsibilities
  • Establish and maintain an effective referral program to drive membership growth
  • Conduct telephone inquiries, follow-up calls, and customer care initiatives to ensure exceptional member experience
  • Process cash and credit card transactions accurately and responsibly
  • Generate new leads through member referrals, community outreach, and social media efforts
  • Convert leads into members through effective communication and timely outreach

Requirements
  • Excellent customer service skills and previous sales experience
  • Solid verbal and written communication skills
  • Basic computer skills and proficiency in MS Office programs
  • High school diploma or equivalent required

Benefits
  • Free Premier Orangetheory Fitness membership for you and someone else in your household
  • Bi-weekly commission incentives and monthly bonus opportunities
  • Health and wellbeing insurance
  • 401k Retirement plan upon eligibility
  • Paid Time Off and Holidays
  • Growth Opportunities
  • Collaborative and positive company culture

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