Sales Associate
2 months ago
The Sales Associate role at Orangetheory Fitness is a dynamic position that requires a strong focus on premium customer service and meeting sales expectations. As a key member of our fitness studio team, you will be responsible for assisting in running all front-of-house operations, including membership sales and renewals, retail and concession sales, and maintaining a positive and welcoming atmosphere for our members and guests.
Key Responsibilities
- Establish and maintain an effective referral program to drive membership growth
- Conduct telephone inquiries, follow-up calls, and customer care initiatives to ensure exceptional member experience
- Process cash and credit card transactions accurately and responsibly
- Generate new leads through member referrals, community outreach, and social media efforts
- Convert leads into members through effective communication and timely outreach
Requirements
- Excellent customer service skills and previous sales experience
- Solid verbal and written communication skills
- Basic computer skills and proficiency in MS Office programs
- High school diploma or equivalent required
Benefits
- Free Premier Orangetheory Fitness membership for you and someone else in your household
- Bi-weekly commission incentives and monthly bonus opportunities
- Health and wellbeing insurance
- 401k Retirement plan upon eligibility
- Paid Time Off and Holidays
- Growth Opportunities
- Collaborative and positive company culture
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