Advanced IT Support Technician

2 weeks ago


Hudson, Massachusetts, United States eXcell Full time

At eXcell, we prioritize your success from the outset. Our meticulous recruitment process ensures the perfect match between talent and opportunity.

We are currently in search of a skilled Level 3 Technician to become a vital part of our team in an onsite capacity. This position involves regular interaction with clients both face-to-face and through various communication channels.

Key Responsibilities:

  • Configuring and installing operating systems on client laptops.
  • Assisting in the migration of client data to new devices.
  • Providing advanced troubleshooting and repair support for software and hardware issues.
  • Collecting surplus equipment from users.
  • Preparing outdated equipment for recycling and proper disposal.
  • Processing returned assets from departing clients, including cleaning and testing for redeployment.
  • Managing the loading and unloading of assets into storage lockers.
  • Updating and closing tasks within the ServiceNow platform.
  • Ensuring all client inventory is organized and maintained in a professional manner.
  • Communicating with clients regarding asset collection.
  • Overseeing and updating the client ticketing system and database.
  • Conducting testing and cleaning of laptops.
  • Assisting with inventory audits as needed.
  • Managing daily inventory counts and updating peripheral tools.
  • Distributing equipment across various client and non-client locations.


Required Skills and Qualifications:

  • A minimum of 3 years of relevant technical experience.
  • Ability to lift up to 35 lbs independently.
  • Capability to walk, sit, stand, crawl, and kneel for extended periods.
  • Exceptional customer service skills.
  • Strong written and verbal communication abilities.
  • Proficiency in Microsoft Office Suite (primarily Outlook, Excel, and Word), as well as Windows 8 and 10.
  • Technical certifications are a plus.


We provide a comprehensive benefits package that includes options such as Health Insurance (Medical, Vision, Dental), 401k, Basic Life/AD&D, Supplemental Insurance Plans, Paid Time Off, Paid Holidays, Paid Sick Leave, and Pre-Tax Benefits through FSA/HSA, along with Employee Discounts.

This position is W2 only; we are unable to sponsor H1B visas at this time. eXcellTM is committed to Equal Employment Opportunity. eXcellTM, a division of CompuCom Systems, Inc., is a global leader in IT staffing services and solutions for Fortune 1000 companies as well as small and medium enterprises. For further information, please visit our website.



  • Hudson, Massachusetts, United States Motion Recruitment Partners LLC Full time

    Position: Desktop Support TechnicianLocation: Hudson, MassachusettsWork Arrangement: OnsiteContract Type: TemporaryCompensation: $18.71/hr - $21.38/hrOverview:Motion Recruitment Partners LLC is seeking a skilled Desktop Support Technician for a temporary contract role. The ideal candidate will possess a strong background in technical support and be adept at...


  • Hudson, Massachusetts, United States Motion Recruitment Partners LLC Full time

    Position: Desktop Support TechnicianLocation: OnsiteContract Type: TemporaryCompensation: $18.71/hr - $21.38/hrOverview:Motion Recruitment Partners LLC is seeking a skilled Desktop Support Technician for a contract role. This position involves working within a dynamic environment that caters to a variety of clients, providing essential support for their...

  • IT Support Specialist

    2 weeks ago


    Hudson, Massachusetts, United States Motion Recruitment Partners LLC Full time

    Position: Desktop Support TechnicianLocation: Hudson, MassachusettsType: Onsite ContractCompensation: $18.71/hr - $21.38/hrOverview:Motion Recruitment Partners LLC is seeking a skilled Desktop Support Technician for a contract role. This position requires individuals who are authorized to work in the US on a full-time basis.Company Profile:Our client is a...


  • Hudson, Massachusetts, United States Strategic Systems Full time

    Position Title: Desktop/Network TechnicianLocation: Hudson, MAContract Duration: 4 MonthsWork Schedule: 8:00 AM - 5:00 PMCompensation: $30 per hour (1099)Job Responsibilities:The selected candidate will provide essential onsite technical support for the relocation and management of Office, Laboratory, and Network equipment. This role involves:1. Utilizing...


  • Hudson, Massachusetts, United States Strategic Systems Full time

    Position: Desktop/Network TechnicianLocation: Hudson, MAContract Duration: 4 MonthsWorking Hours: 8:00 AM - 5:00 PMCompensation: $30 per hour on 1099Job Responsibilities:The selected candidate will provide essential onsite technical support for the relocation and shipping of office, laboratory, and network equipment. Responsibilities include:Utilizing...

  • IT Support Specialist

    2 weeks ago


    Hudson, Massachusetts, United States Motion Recruitment Full time

    Position Overview:We are seeking a skilled Desktop Support Technician for a contract role. The ideal candidate will be responsible for providing comprehensive support for computer systems and peripherals, ensuring optimal performance and user satisfaction.Key Responsibilities:Diagnose, troubleshoot, and repair hardware and software issues.Document and...


  • Hudson, Massachusetts, United States Discount Tire Full time

    Job SummaryWe are seeking a highly skilled and motivated Part Time Tire Technician to join our team at Discount Tire. As a Tire Technician, you will play a critical role in ensuring the quality and safety of our customers' vehicles.Key ResponsibilitiesPerform routine tire maintenance, including rotations, balancing, and repairsParticipate in hands-on...


  • Hudson, Massachusetts, United States Metrolube Enterprises Inc. Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Automotive Service Technician to join our team at Metrolube Enterprises Inc. As a key member of our service team, you will play a critical role in ensuring the safety and satisfaction of our customers.Key ResponsibilitiesPerform routine maintenance services on vehicles, including oil...


  • Hudson, Massachusetts, United States eXcell Full time

    At eXcell, we prioritize your success from the outset. Our meticulous recruitment process ensures the perfect match between talent and opportunity.We are currently in search of a skilled Level 3 Technician to become a vital part of our team in an onsite capacity. This position involves regular engagement with clients through various communication channels,...


  • Hudson, Massachusetts, United States eXcell Full time

    At eXcell, we prioritize your career success from the outset. Our meticulous recruitment process ensures that we match the right talent with the right opportunities.Our esteemed client is in search of a skilled Level 3 Technician to become a vital part of their team in an onsite capacity. This position involves regular engagement with clients through various...


  • Hudson, Massachusetts, United States eXcell Full time

    Job SummaryeXcell is seeking a highly skilled Level 3 Networking Technician to join our team. As a key member of our IT staff, you will be responsible for providing first-level Smart Hands support to second-level and third-level support teams.Key ResponsibilitiesNetwork Environment Maintenance: Maintain the network environment as part of an onsite team in...

  • IT Support Specialist

    2 weeks ago


    Hudson, Massachusetts, United States Motion Recruitment Full time

    Position Overview:We are seeking a skilled Desktop Support Technician for a contract role. The ideal candidate will possess a strong background in technical support and be able to deliver exceptional service in a fast-paced environment.Company Overview:Our client is a leading provider of comprehensive managed services and technology solutions, dedicated to...


  • Hudson, Massachusetts, United States Strategic Systems Full time

    Position: Desktop/Network TechnicianLocation: Hudson, MAContract Duration: 4 MonthsWorking Hours: 8:00 AM - 5:00 PMCompensation: $30 per hour (1099)Job Responsibilities:The selected candidate will provide essential onsite technical assistance for the relocation and shipping of Office, Laboratory, and Network equipment. This role involves:Utilizing Intel's...


  • Hudson, Massachusetts, United States Discount Tire Full time

    About the RoleWe are seeking a skilled and dedicated Tire Service Technician to join our team at Discount Tire. As a key member of our team, you will be responsible for installing new tires and wheels, performing maintenance on tires, and providing exceptional customer service.Key ResponsibilitiesInstall new tires and wheelsPerform maintenance on tires,...

  • Bar Support Staff

    2 weeks ago


    Hudson, Massachusetts, United States The Rail Trail Flatbread co. Full time

    Position OverviewWe are seeking motivated, positive, and team-oriented individuals who thrive in a fast-paced environment. The ideal candidates will be self-driven and dedicated to enhancing the guest experience. Role ResponsibilitiesThe Bar Back role is a foundational position within our establishment, designed to guide you through our comprehensive...


  • Hudson, Massachusetts, United States Pinnacle Professional Services Full time

    Senior Technical Support Engineer and TrainerJob Summary:The Senior Technical Support Engineer and Trainer plays a pivotal role in delivering technical assistance for Energy Storage Systems (ESS) while also training external service partners. This position encompasses responsibilities related to the installation, evaluation, operation, and upkeep of ESS...


  • Hudson, Massachusetts, United States Soliant Full time

    Job OverviewWe are seeking a dedicated and passionate Registered Behavior Technician (RBT) to join our team at Soliant Education. As a key member of our team, you will be responsible for implementing behavior intervention plans and providing individualized support to students with Autism.Key Responsibilities:Implement behavior intervention plans as designed...


  • Hudson, Massachusetts, United States eXcell Full time

    At eXcell, we prioritize your career success from the outset. Our meticulous recruitment process ensures the perfect match between talent and opportunity.We are currently in search of a skilled Level 3 Technician to become a part of our team in an onsite capacity. This position involves regular engagement with clients both face-to-face and through various...


  • Hudson, Massachusetts, United States Addison Kenway & Associates, LLC Full time

    Private Practice Dermatology OpportunityJoin Our Team of Skilled DermatologistsWe are seeking a skilled dermatologist to join our private, physician-owned practice in Central Massachusetts. Our practice specializes in medical and cosmetic skin care, treating patients of all ages. Our ideal candidate will have a strong passion for delivering exceptional...


  • Hudson, Massachusetts, United States Noble Air Inc Full time

    Job Overview **Noble Air Inc**, a leading provider in the HVAC sector, is actively seeking skilled Sheet Metal Fabricators for ongoing commercial and industrial assignments throughout Massachusetts. The successful candidates will ideally have a minimum of 5 years of relevant experience, demonstrate basic tool proficiency, and be capable of working at...