Bilingual Human Services Representative

5 days ago


Napa, California, United States TEEMA - Litchfield Park Full time
Job Summary

We are seeking a highly motivated and detail-oriented Bilingual Human Services Representative to join our team at TEEMA - Litchfield Park. As a key member of our community outreach team, you will play a vital role in providing information and services to individuals and groups in Napa County.

Key Responsibilities
  • Engage in direct community interactions to provide information and services related to enrollment brokerage, addressing both group and individual needs.
  • Deliver information on various healthcare options to recipients and offer assistance in navigating their healthcare plans.
  • Collaborate with fellow representatives to handle daily administrative responsibilities.
  • Contribute to the onboarding process of new team members by assisting in their training and providing guidance.
  • Foster positive connections with local authorities, community organizations, and clients.
Requirements
  • Completion of high school, GED, or equivalent certification.
  • Proficiency in MS Office applications (Excel, Word, PowerPoint) and a quick learner of new software.
  • Typing speed exceeding 20 words per minute.
  • Willingness to travel within the county and neighboring areas, holding a valid CA driver's license and insurance.
  • Past engagement in presenting or public speaking roles (such as teaching, marketing, community outreach, education, or public relations) preferred.
  • Capability to deliver information interactively, demonstrating cultural and linguistic competence in Spanish.


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