Customer Service and Claims Representative

2 months ago


Napa, California, United States starstaffingservices Full time

Job Summary: We are seeking a highly skilled Customer Service and Claims Representative to join our team at Star Staffing Services. As a key member of our team, you will be responsible for providing exceptional customer service and handling claims in a timely and efficient manner.

Key Responsibilities:

  • Process daily orders and prepare customer shipments
  • Handle customer inquiries and resolve issues in a professional and courteous manner
  • Process and investigate claims in a fair and timely manner
  • Collaborate with internal teams to ensure seamless customer experience
  • Provide excellent customer service and support to internal and external customers

Requirements:

  • High school diploma or equivalent required
  • 1-2 years of customer service and claims experience
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Strong attention to detail and organizational skills

What We Offer:

  • Competitive hourly rate of $21/hour
  • Opportunity to work with a dynamic and growing company
  • Collaborative and supportive team environment
  • Professional development opportunities


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