Senior IT Systems Engineer
1 week ago
**Job Summary**
The Senior IT Systems Engineer will play a critical role in supporting the team in maintaining the stable operation of Backend Systems, encompassing Active Directory, physical, and virtual server infrastructure. This position will also provide advanced troubleshooting support for client issues via the IT Service Desk.
Key Responsibilities
- Perform installation and maintenance of IT systems and server hardware, ensuring optimal performance and reliability.
- Maintain virtualized systems and Hypervisors, ensuring seamless operation and scalability.
- Participate in operational continuity exercises, ensuring business continuity and disaster recovery.
- Create and maintain SCCM packages, ensuring efficient software deployment and management.
- Analyze and troubleshoot system faults, identifying root causes and implementing corrective actions.
- Provide Level 2 support to the IT Service Desk, resolving complex technical issues and escalating as needed.
- Assist the Senior Systems Administrator with data backup, restore, and archiving, ensuring data integrity and availability.
- Help the Senior Systems Administrator manage network and file resource access, ensuring secure and efficient access.
- Create and update system and process documentation, ensuring accurate and up-to-date information.
- Willingness to travel for business, as required.
- Perform assigned job-related duties, as needed.
Requirements
- Minimum 2 years of System Administrator experience, with a strong background in IT systems and infrastructure.
- Proficiency with Active Directory and related services/roles, with a strong understanding of security and access control.
- Experience with Hyper-V and/or VMware, with a strong understanding of virtualization and cloud computing.
- Knowledge of PowerShell, with a strong understanding of scripting and automation.
- Strong analytical and problem-solving skills, with the ability to identify and resolve complex technical issues.
- Attention to detail, with a strong focus on quality and accuracy.
- Effective written and oral communication, with the ability to convey complex technical information to non-technical stakeholders.
- Interpersonal skills, with the ability to work effectively in a team environment.
- Ability to convey ideas in user-friendly language, with a strong focus on customer service and support.
- Self-motivated and able to prioritize tasks in high-pressure environments, with a strong focus on meeting deadlines and delivering results.
- Customer service focused, with a strong commitment to delivering exceptional service and support.
- Experience in collaborative team environments, with a strong focus on teamwork and collaboration.
What We Offer
**Competitive Compensation Package**
Competitive salary, medical/dental/vision coverage, paid vacation and holidays, 401k with company match, training opportunities, tuition reimbursement program, and more.
About SMS Group Inc.
SMS Group Inc. is a global leader in the metals industry, providing original equipment, maintenance, and spare part services for various metal production processes. This includes continuous casting, rolling, tubing, pipe welding, forging, non-ferrous technology, and heat treatment plants - all from a single source.
SMS Group Inc. is an equal opportunity employer. Employment decisions are based on merit and business needs, without discrimination based on race, color, gender, religion, national origin, age, sexual orientation, disability, veteran status, or gender identity. Offers of employment are subject to the successful completion of a drug screening and physical capacity evaluation.
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