Head of Security Operations

2 weeks ago


El Paso, Texas, United States University Medical Center of El Paso Full time

Position Overview:

The Chief Security Officer plays a pivotal role in ensuring the safety and security of the healthcare facility. This position involves regular patrols and vigilant observation of the premises, promptly reporting any incidents or irregularities. The officer is responsible for overseeing the performance of security personnel, providing guidance and corrections as necessary to uphold security protocols.

Key Responsibilities:

  • Conduct thorough investigations and prepare detailed incident reports.
  • Supervise and mentor newly assigned security staff, ensuring they are well-trained in procedures.
  • Act as a substitute for the Shift Supervisor in their absence, maintaining operational continuity.

Essential Skills:

  • Outstanding customer service abilities.
  • Proficient in managing interactions with diverse individuals in high-pressure situations.
  • Strong capability to communicate effectively across various social and cultural backgrounds.
  • Excellent verbal and written communication skills.
  • Sound judgment in critical situations, particularly involving aggressive individuals.
  • Adept at assessing situations and making informed decisions.

Qualifications:

Experience:

A minimum of two years of relevant experience as a Security Specialist is required.

Certifications:

Current CPR certification is mandatory. Additionally, the International Association for Healthcare Security and Safety (IAHSS) Advanced Certification is required. A valid driver's license is also necessary.

Education:

A High School Diploma or equivalent is required, along with completion of a course in managing aggressive behaviors.



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