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Healthcare Security Agent

2 months ago


El Paso, Texas, United States University Medical Center of El Paso Full time

Job Overview:

The Security Operations Specialist is responsible for executing security tasks with minimal oversight, employing problem-solving skills while adhering to established protocols. This role is crucial in maintaining a secure environment within the healthcare facility, aiming to deter theft, vandalism, and unauthorized access. The position emphasizes exceptional customer service for both internal and external stakeholders.

Key Responsibilities:

  1. Demonstrate strong interpersonal abilities to foster positive interactions.
  2. Effectively manage diverse individuals in high-pressure and sensitive circumstances.
  3. Engage constructively with individuals from various social, economic, and cultural backgrounds.
  4. Utilize proficient verbal and written communication skills, including a solid understanding of English grammar, punctuation, and spelling.
  5. Exhibit sound judgment in atypical situations, particularly when dealing with aggressive or violent individuals.
  6. Be readily available for contact during emergencies.
  7. Fluency in both English and Spanish is preferred.

Qualifications:

Experience:

A minimum of three years of relevant experience in a security environment is required. Candidates must have a clean criminal record, free from felony or misdemeanor convictions.

Certifications:

Current CPR certification is required or must be obtained within six months of hire.

Education:

A High School Diploma or equivalent is mandatory. Completion of the hospital's in-service training course (CPI) within three months of employment and the IHSS Basic Security course within six months of employment is also required.