Restaurant Team Lead

4 weeks ago


Moreno Valley, California, United States El Pollo Loco Full time

Are you a natural leader with a passion for delivering exceptional customer experiences? We're seeking a skilled Shift Leader to join our team at El Pollo Loco. As a Shift Leader, you'll play a key role in ensuring the smooth operation of our restaurant, leading a team of Crew members, and providing top-notch service to our guests.

Key Responsibilities:

  • Provide oversight and guidance to Crew members during their shifts, ensuring they're equipped to deliver exceptional customer experiences.
  • Train Crew members on policies and procedures, focusing on food safety, security, quality, and cleanliness standards.
  • Open and close the restaurant, ensuring a seamless experience for our guests.
  • Contribute to the achievement of cost and profit goals by effectively managing labor, inventory, and other resources.

Requirements:

  • Experience: Must be an EPL Crewmember certified on all EPL SPECS positions or have 1 or more years of restaurant supervisory experience.
  • Education: High school diploma or equivalent (GED) preferred. Upon hire, must pass the EPL Food Safety Audit (FSA) class.
  • Communication: Excellent written and verbal English communication skills (second language a plus).
  • Competencies: Basic math and computer skills, and strong customer service skills.
  • Food Handler Card: Must have a Serve Safe Certificate at time of hire or obtain a Serve Safe Certificate, where applicable.

What We Offer:

  • Competitive hourly rate: $21.25 - $23.25.
  • Eligible employees receive medical, dental, and vision insurance, 401(K) plan with match and immediate vesting, flexible spending accounts, basic life and AD&D/Long Term Disability, and tuition reimbursement program (General Manager and Assistant Manager only).
  • Meal discounts and opportunities for career advancement.

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