Restaurant Team Lead
4 weeks ago
Are you a natural leader with a passion for delivering exceptional customer experiences? We're seeking a skilled Shift Leader to join our team at El Pollo Loco. As a Shift Leader, you'll play a key role in ensuring the smooth operation of our restaurant, leading a team of Crew members, and providing top-notch service to our guests.
Key Responsibilities:
- Provide oversight and guidance to Crew members during their shifts, ensuring they're equipped to deliver exceptional customer experiences.
- Train Crew members on policies and procedures, focusing on food safety, security, quality, and cleanliness standards.
- Open and close the restaurant, ensuring a seamless experience for our guests.
- Contribute to the achievement of cost and profit goals by effectively managing labor, inventory, and other resources.
Requirements:
- Experience: Must be an EPL Crewmember certified on all EPL SPECS positions or have 1 or more years of restaurant supervisory experience.
- Education: High school diploma or equivalent (GED) preferred. Upon hire, must pass the EPL Food Safety Audit (FSA) class.
- Communication: Excellent written and verbal English communication skills (second language a plus).
- Competencies: Basic math and computer skills, and strong customer service skills.
- Food Handler Card: Must have a Serve Safe Certificate at time of hire or obtain a Serve Safe Certificate, where applicable.
What We Offer:
- Competitive hourly rate: $21.25 - $23.25.
- Eligible employees receive medical, dental, and vision insurance, 401(K) plan with match and immediate vesting, flexible spending accounts, basic life and AD&D/Long Term Disability, and tuition reimbursement program (General Manager and Assistant Manager only).
- Meal discounts and opportunities for career advancement.
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