Restaurant Team Lead
2 days ago
Are you a natural leader with a passion for delivering exceptional customer experiences? Do you have a knack for motivating and guiding a team to achieve success? We're seeking a talented Shift Leader to join our team at El Pollo Loco
Key Responsibilities:- Provide guidance and oversight to Crew members in the absence of the General Manager or Assistant Manager.
- Coach, direct, and recognize outstanding behavior among Crew members during their shift.
- Train Crew members on policies and procedures, ensuring compliance with food safety, security, quality, and cleanliness standards.
- Open and/or close the restaurant, ensuring a smooth and efficient operation.
- Create and ensure superior guest experiences, contributing to the achievement of cost and profit goals.
- Experience: Must be an EPL Crewmember certified on all EPL SPECS positions or have 1 or more years of restaurant supervisory experience.
- Education: High school diploma or equivalent (GED) preferred. Upon hire, must pass the EPL Food Safety Audit (FSA) class.
- Communication: Excellent written and verbal English communication skills (second language a plus).
- Competencies: Basic math and computer skills, and strong customer service skills.
- Food Handler Card: Must have a Serve Safe Certificate at time of hire or obtain a Serve Safe Certificate, where applicable.
- Competitive hourly rate: $21.25 - $23.25.
- Eligible employees receive medical, dental, and vision insurance, 401(K) plan with match and immediate vesting, flexible spending accounts, basic life and AD&D/Long Term Disability, and tuition reimbursement program (General Manager and Assistant Manager only).
- Meal discounts and opportunities for career advancement and professional growth.
At El Pollo Loco, we're committed to delivering exceptional customer experiences and fostering a positive work environment. If you're a motivated and results-driven individual with a passion for leadership and customer service, we encourage you to apply for this exciting opportunity
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