Restaurant Operations Manager
4 weeks ago
Polly's Pies is seeking a highly skilled and experienced Restaurant Manager to lead our store team in delivering exceptional customer experiences and driving business growth.
Key Responsibilities:- Lead and manage a high-performing team to achieve sales and customer satisfaction targets.
- Develop and implement effective store operations, including scheduling, inventory control, and cash handling procedures.
- Monitor and control store expenses, including labor, food, and supply costs.
- Ensure compliance with company policies, procedures, and regulatory requirements.
- Build and maintain strong relationships with guests, team members, and area directors.
- Develop and implement strategies to drive sales growth, improve customer satisfaction, and increase team engagement.
- Manage and maintain accurate financial records, including sales, expenses, and inventory levels.
- Ensure a safe and healthy work environment for team members and guests.
- 5+ years of experience in food service and restaurant management.
- Valid driver's license, reliable transportation, and proof of auto insurance.
- Strong working knowledge of store operations, management principles, and inventory control policies.
- Intermediate-level computer skills, including POS and Microsoft Office.
- Food preparation skills and knowledge of food safety and health codes.
- Customer-focused with the ability to work independently or as part of a team.
- Extensive working knowledge in customer relations and successful completion of the company's management development training program.
Salary range is inclusive of potential bonuses.
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