Account Representative

4 weeks ago


Birmingham AL USA, United States Total Quality Logistics Full time

About the Role:

We are seeking a skilled Account Representative to join our team at Total Quality Logistics. As an Account Representative, you will be responsible for supporting and working with our Sales Team to drive revenue. You will start your career in an accelerated training program to learn the industry and our company culture. Once training is complete, you will become the dedicated Account Representative focused on identifying and growing new and existing business by presenting our customers with our newest transportation services 24/7/365.

What's in it for you:

  • $40,000 base salary with uncapped commission opportunity
  • Paid relocation to our HQ in Cincinnati, OH
  • Health, Dental, and Vision coverage to best fit your needs, including a plan that takes $0 out of your paycheck + 401(k) with company match
  • Paid training and structured mentoring program
  • Career advancement opportunities with 75% of our sales managers promoted from within
  • We win wherever we go - Voted a Fortune 100 Best Companies to Work For and Forbes Americas Best Employers

What you'll be doing:

  • Communicate with the sales team and customers to build and maintain ongoing relationships
  • Manage daily shipment activities, resolving issues to ensure pickup and delivery is on time
  • Work with the sales team to provide and negotiate competitive pricing and rates
  • Input, update, and manage shipment information in our state-of-the-art systems
  • Collaborate with the support team to guarantee each shipment is serviced properly
  • Assist with billing and accounting responsibilities as needed
  • Become a subject matter expert for our new transportation service

What you need:

  • College degree preferred, but we have successful account representatives without one
  • The determination to work harder than anyone you know
  • Excellent communication skills
  • Strong problem-solving skills, while being forthright about conflict
  • Ability to work with the latest technologies
  • An obsession for great customer service

Where you'll be: Our office location is available upon request.



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