Insurance Professional

3 weeks ago


Nashville, Tennessee, United States BlueCross BlueShield of Tennessee Full time
Job Summary

We are seeking a highly motivated and experienced Insurance Professional to join our team at BlueCross BlueShield of Tennessee. As an Insurance Advisor, you will be responsible for providing exceptional customer service and support to our members, while also driving business growth and development.

Key Responsibilities
  • Provide first contact resolution for member service inquiries, including benefit explanation, claims research and explanation, and assisting members with plan selection.
  • Proactively educate consumers on Marketplace products, including conducting informational meetings and supporting one-on-one enrollment as needed.
  • Sell health, life, dental, vision, accident, and hospital indemnity insurance plans.
  • Develop and implement targeted engagement campaigns with community leaders, business owners, retirement communities, nursing homes, and minority groups to drive center traffic and community engagement.
  • Travel across the state to support mobile center operations and drive business growth.
Requirements
  • High School Diploma or equivalent.
  • 3 years of experience in a support function or customer service role.
  • Medicare Certification (AHIP) to sell Senior Markets Products, or must obtain within 90 days from hire, and maintain annually.
  • Certification to sell Qualified Health Plans, or must obtain within 90 days from hire, and maintain annually.
  • Ability to work flexible hours and meet the needs of the business.
  • Proven decision-making and problem-solving skills.
  • Active TN Life and Health license, or must obtain within 90 days from hire.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
About Us

BlueCross BlueShield of Tennessee is a leading health benefit plan company, dedicated to helping Tennesseans find their own unique paths to good health. We are a remote-first organization, with many employees working primarily from their homes. We are committed to providing exceptional customer service and support to our members, while also driving business growth and development.



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