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Insurance Professional
2 months ago
We are seeking a highly skilled and motivated Insurance Advisor to join our team at BlueCross BlueShield of Tennessee. As an Insurance Advisor, you will play a critical role in providing exceptional customer service and support to our members.
Key Responsibilities- Provide first contact resolution for member service inquiries, including benefit explanation, claims research and explanation, and assisting members with plan selection.
- Proactively educate consumers on Marketplace products, including conducting informational meetings and supporting one-on-one enrollment as needed.
- Sell health, life, dental, vision, accident, and hospital indemnity insurance plans.
- Develop and implement targeted engagement campaigns with community leaders, business owners, retirement communities, nursing homes, and minority groups to drive center traffic and community engagement.
- Travel across the state to provide mobile insurance services.
- High School Diploma or equivalent.
- 3 years of experience in a support function or customer service role.
- Medicare Certification (AHIP) to sell Senior Markets Products, or must obtain within 90 days from hire, and maintain annually.
- Certification to sell Qualified Health Plans, or must obtain within 90 days from hire, and maintain annually.
- Ability to work flexible hours to meet business needs.
- Proven decision-making and problem-solving skills.
- Active TN Life and Health license, or must obtain within 90 days from hire.
BlueCross BlueShield of Tennessee is a leading health benefit plan company, dedicated to helping Tennesseans find their own unique paths to good health. We are a remote-first organization, with many employees working primarily from their homes. We are committed to providing exceptional customer service and support to our members.
