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Front Desk Representative

2 months ago

Norfolk, Virginia, United States Bayview Physicians Group Full time
Job Overview

Bayview Physicians Group is a rapidly growing outpatient multi-specialty medical group, that strongly believes the doctor-patient relationship is the cornerstone of quality healthcare. We staff a large number of positions in the healthcare industry.

Key Responsibilities:

  • Greet patients in person and over the phone in a professional manner.
  • Schedule appointments and manage the patient's schedule.
  • Assist patients during the check-in and check-out processes.
  • Effectively route messages and documents in the electronic medical record.
  • Provide general administrative support for practice operations.
  • Maintain patient confidentiality at all times.

Requirements and Qualifications:

  • Excellent customer service skills.
  • Ability to multitask in a fast-paced environment.
  • Strong telephone and computer skills.
  • Previous medical office experience is preferred.
  • Ability to work as a team with coworkers and providers.