Towing Operations Coordinator
1 month ago
We are seeking a skilled Towing Dispatcher to coordinate towing services efficiently and effectively. The Towing Dispatcher will be responsible for receiving incoming calls for roadside assistance and dispatching appropriate tow trucks to the location.
Key Responsibilities:- Receive and Manage Calls: Answer incoming calls from customers requiring towing services, roadside assistance, or other related services. Gather necessary information such as location, vehicle details, and service required.
- Dispatch Tow Trucks: Coordinate with tow truck drivers to dispatch them to the appropriate locations based on urgency, distance, and availability. Ensure that drivers have all necessary information for efficient service delivery.
- Maintain Communication: Keep open lines of communication with customers, tow truck drivers, and other team members to provide updates, resolve issues, and ensure smooth operations.
- Record Keeping: Maintain accurate records of all service calls, dispatches, and customer information. Utilize computer systems or dispatch software for recording and tracking purposes.
- Customer Service: Provide excellent customer service by addressing customer inquiries, concerns, and complaints professionally and promptly. Ensure customer satisfaction throughout the towing process.
- Coordinate with Roadside Assistance Providers: Collaborate with roadside assistance providers, insurance companies, and law enforcement agencies as needed to facilitate towing and recovery operations.
- Monitor Operations: Monitor the progress of towing operations, track towed vehicles, and ensure compliance with safety protocols and regulations.
- High school diploma or equivalent; additional training or certification in dispatching, logistics, or related fields is a plus.
- Proven experience as a dispatcher or in a similar role, preferably in the towing or automotive industry.
- Strong communication skills, both verbal and written, with the ability to effectively interact with customers, drivers, and team members.
- Excellent organizational skills and the ability to multitask in a fast-paced environment.
- Proficiency in using dispatch software, GPS systems, and other relevant tools.
- Knowledge of towing regulations, safety procedures, and geographical areas is desirable.
- Ability to remain calm and composed under pressure while making quick and accurate decisions.
- This role typically operates in an office environment but may require occasional work in outdoor or field settings.
- Must be willing to work flexible hours, including weekends, evenings, and holidays, to ensure 24/7 coverage for towing services.
- May involve sitting for extended periods, using a computer and phone systems, and occasional lifting or moving of lightweight objects.
- Competitive salary commensurate with experience.
- Opportunities for advancement and professional development within the company.
-
Tow Truck Operator
1 month ago
Philadelphia, Pennsylvania, United States Towing Company Full timeJob SummaryNexus Towing is seeking a reliable and skilled Tow Truck Operator to join our team. As a Tow Truck Operator, you will be responsible for safely operating a truck with a capacity up to 26,000 pounds GVW, performing Consent Tows only. We are a diverse company looking for quality individuals who can represent us well on a daily...
-
Towing Service Coordinator
2 weeks ago
Philadelphia, Pennsylvania, United States MrKitt's Service Center & Towing Full time**Job Summary:MrKitt's Service Center & Towing is seeking a skilled Towing Dispatcher to coordinate towing services efficiently and effectively. The ideal candidate will be responsible for receiving and managing incoming calls, dispatching tow trucks, and maintaining open lines of communication with customers, tow truck drivers, and team members.Key...
-
Experienced Tow Truck Operator
1 month ago
Philadelphia, Pennsylvania, United States MrKitt's Service Center & Towing Full timeAbout the RoleMrKitt's Service Center & Towing is seeking a skilled Tow Truck Operator to join our team. As a key member of our roadside assistance team, you will be responsible for safely operating a tow truck to move, haul, and transport vehicles or heavy equipment to designated locations.Key ResponsibilitiesVehicle Towing: Safely operate a tow truck to...
-
Experienced Tow Truck Operator
6 hours ago
Philadelphia, Pennsylvania, United States MrKitt's Service Center & Towing Full timeSeeking a highly skilled and experienced Tow Truck Operator to join our team at MrKitt's Service Center & Towing. The ideal candidate will have a minimum of 2 years of towing experience and a strong mechanical aptitude, with excellent problem-solving and critical-thinking abilities.In this role, you will be responsible for operating a tow truck to safely...
-
Tow Truck Operator
3 weeks ago
Philadelphia, Pennsylvania, United States MrKitt's Service Center & Towing Full timeAt MrKitt's Service Center & Towing, we're seeking a highly skilled Tow Truck Operator - Vehicle Recovery Specialist to join our team. As a key member of our operations, you'll play a critical role in ensuring the safe and efficient recovery of vehicles from a variety of challenging locations.About the RoleOperate a tow truck to recover vehicles from...
-
Dispatcher - Navigation Coordinator
6 hours ago
Philadelphia, Pennsylvania, United States McAllister Towing Full timeJob Title: Dispatcher - Navigation CoordinatorAt McAllister Towing, we are seeking a highly skilled Dispatcher - Navigation Coordinator to join our team. As a key member of our operations department, you will be responsible for ensuring the smooth flow of maritime operations. Your primary focus will be on coordinating navigation activities, ensuring that all...
-
Marine Operations Supervisor
4 weeks ago
Philadelphia, Pennsylvania, United States Moran Towing Full timeJob SummaryMoran Towing Corporation is seeking a highly skilled Mate to join our team in Moran Philadelphia. This is a full-time position that requires a strong understanding of marine operations and vessel management.Key ResponsibilitiesAssist the Captain in overseeing vessel operations and ensuring compliance with safety regulations.Supervise crew members...
-
Automotive Service Director
4 weeks ago
Philadelphia, Pennsylvania, United States MrKitt's Service Center & Towing Full timeJob Summary:MrKitt's Service Center & Towing is seeking an experienced Automotive Service Manager to oversee our automotive service department and ensure exceptional customer service and efficient operations. The Automotive Service Manager will be responsible for managing a team of service technicians, coordinating vehicle repairs and maintenance,...
-
Operations Coordinator
4 weeks ago
Philadelphia, Pennsylvania, United States Child Guidance Resource Centers Full timeOperations Administrator Job SummaryThe Operations Administrator plays a vital role in the oversight and coordination of Health Information and Administrative functions at Child Guidance Resource Centers (CGRC). This entry-level part-time position requires a flexible schedule, working 15 to 25 hours weekly, including days and/or evenings.Key...
-
Airport Operations Coordinator
4 weeks ago
Philadelphia, Pennsylvania, United States Piedmont Airlines, Inc Full timeJob Summary:Piedmont Airlines, Inc is seeking a highly motivated and reliable professional to join our team as a Station Operations Coordinator in our Ground Handling Department.The primary responsibility of this position is to allocate daily staffing to flights and flight-related tasks, ensuring operational excellence in a safety-conscious environment.Key...
-
Concessions Operations Coordinator
1 month ago
Philadelphia, Pennsylvania, United States Oak View Group Full timeAbout Oak View GroupOak View Group is a global leader in venue development, management, and premium hospitality services for the live event industry.Position SummaryThe Concessions Coordinator plays a vital role in enhancing the experience of Liacouras Center events by supporting the organization and operation of concession stands. This position assists the...
-
Airport Operations Coordinator
4 weeks ago
Philadelphia, Pennsylvania, United States Arora Engineers Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Airport Operations Coordinator to join our team at Arora Engineers. As a key member of our operations team, you will be responsible for providing 24/7/365 support for gate systems, the Generator Control Unit (GCU), the EGSE Charging Stations, baggage systems, and facility maintenance.Main...
-
Surgical Operations Coordinator
1 month ago
Philadelphia, Pennsylvania, United States Oculoplastic Surgeons Of Philadelphia Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Surgical Coordinator Assistant to join our team at Oculoplastic Surgeons Of Philadelphia.The ideal candidate will have excellent communication skills, be able to work effectively in a fast-paced environment, and possess a strong ability to multitask and prioritize tasks.Key Responsibilities1....
-
Maintenance Operations Coordinator
4 weeks ago
Philadelphia, Pennsylvania, United States WES Full timeAbout the Role:WES is seeking a highly organized and detail-oriented Maintenance & Operations Administrator to support our maintenance and operational teams. The ideal candidate will be responsible for overseeing day-to-day operations, ensuring that equipment is maintained and systems are running smoothly.Key Responsibilities:Coordinate and schedule...
-
Concession Operations Coordinator
4 weeks ago
Philadelphia, Pennsylvania, United States Oak View Group Full timeAbout the RoleThe Concession Coordinator plays a vital role in enhancing the experience of Liacouras Center events by supporting all aspects of organizing and operating the concession stands. This position assists the part-time concessions staff and is responsible for monitoring concessions equipment and supplies for any maintenance needs.Key...
-
Transplant House Operations Coordinator
3 weeks ago
Philadelphia, Pennsylvania, United States Pennsylvania Medicine Full timeJob Title: Transplant House Operations CoordinatorJob Summary:The Transplant House Operations Coordinator will play a critical role in ensuring the smooth operation of the Barker Transplant House. This individual will be responsible for managing the daily activities of the house, including guest services, house operations, and volunteer supervision. The...
-
Homeland Security Operations Coordinator
4 weeks ago
Philadelphia, Pennsylvania, United States City of Philadelphia Full timeJob SummaryThe City of Philadelphia is seeking a highly skilled Homeland Security Operations Coordinator to join our team. As a key member of our public safety team, you will be responsible for executing safety and security plans for special events, evaluating soft target protection measures, and implementing risk mitigation strategies relating to mass...
-
Security Operations Coordinator
4 weeks ago
Philadelphia, Pennsylvania, United States Constellis Full timeJob SummaryWe are seeking a highly skilled Security Operations Coordinator to join our team at Constellis. As a Security Operations Coordinator, you will be responsible for monitoring Force Protection Services and contract guard radio traffic, receiving emergency and non-emergency phone calls, and monitoring security alarm systems in Federal Buildings across...
-
Warehouse Operations Coordinator
4 weeks ago
Philadelphia, Pennsylvania, United States Crown Bakeries Full timeJob SummaryThe Warehouse Coordinator will provide daily administrative support to our cold storage facility and other parts of the production facility, as necessary. This position will be responsible for scheduling shipments for inbound and outbound operations, creating work orders for accurate and timely shipment of merchandise, and providing general...
-
Branch Operations Coordinator
4 weeks ago
Philadelphia, Pennsylvania, United States Cetera Financial Group Full timeThe Branch Administrator plays a vital role in ensuring the smooth daily administration and operations support to a financial services branch office. This position acts as an Office Coordinator, supporting the Branch Manager and Assistant Manager in creating a welcoming and supportive environment for existing and new financial professionals, clients, and...