Experienced Tow Truck Operator
4 weeks ago
MrKitt's Service Center & Towing is seeking a skilled Tow Truck Operator to join our team. As a key member of our roadside assistance team, you will be responsible for safely operating a tow truck to move, haul, and transport vehicles or heavy equipment to designated locations.
Key Responsibilities- Vehicle Towing: Safely operate a tow truck to tow and transport vehicles to designated locations, including repair shops, impound lots, or other specified areas.
- Roadside Assistance: Provide roadside assistance services such as jump-starting vehicles, changing flat tires, and delivering fuel to stranded motorists.
- Accident Scene Response: Respond promptly to accident scenes to tow disabled vehicles, clear roadways, and ensure the safety of all involved parties.
- Vehicle Recovery: Recover vehicles from ditches, embankments, and other difficult locations using winches, chains, and other equipment.
- Customer Service: Interact professionally and courteously with customers, providing clear communication and ensuring customer satisfaction.
- Safety Compliance: Follow all safety protocols and regulations, including the proper use of personal protective equipment (PPE) and maintaining a clean and organized work environment.
- Equipment Maintenance: Perform routine inspections and maintenance on tow trucks and related equipment to ensure operational readiness.
- Documentation: Complete required paperwork accurately, including towing logs, customer receipts, and incident reports.
- Communication: Coordinate with dispatchers, law enforcement, and other team members to ensure efficient and effective service delivery.
- Education: High school diploma or equivalent.
- Licenses: Valid driver's license with a clean driving record (3 years); Commercial Driver's License (CDL) may be required.
- Experience: Previous experience in towing or roadside assistance preferred.
- Strong Mechanical Aptitude: Understanding of vehicle operations and mechanics.
- Excellent Problem-Solving: Ability to think critically and make quick decisions in emergency situations.
- Good Communication: Ability to interact professionally and courteously with customers and team members.
- Physical Stamina: Ability to handle heavy equipment and work in various weather conditions.
- Conditions: Work is performed outdoors in varying weather conditions and may involve exposure to traffic and other hazards.
- Schedule: Flexibility to work irregular hours, including nights, weekends, and holidays as needed.
- Physical Demands: Frequent standing, walking, bending, and lifting; ability to operate heavy equipment and handle physically demanding tasks.
Salary is commensurate with experience and qualifications. We offer a competitive benefits package, including health insurance, paid time off, and opportunities for professional growth and development.
Interested candidates should submit a resume and cover letter outlining their qualifications and experience. We look forward to hearing from you
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