Patient Services Coordinator
2 weeks ago
Become an Integral Part of Peachtree Orthopedics
At Peachtree Orthopedics, we are dedicated to enhancing healthcare experiences and are in search of committed professionals to support our mission. With multiple locations across Greater Atlanta, we focus on delivering exceptional care, and your expertise can significantly contribute to our goals. Although we may not be the largest practice in the area, we pride ourselves on providing compassionate and personalized service to each individual who visits us.
Our Work Environment
With a legacy spanning 70 years, Peachtree Orthopedics has been recognized as a Top Workplace by the Atlanta Journal Constitution for five consecutive years. Our culture is characterized by a family-oriented atmosphere, dedication, passion, and hard work. By joining our organization, you will become part of a community that prioritizes excellence in healthcare while fostering a supportive and nurturing workplace.
What We Offer
At Peachtree Orthopedics, we provide more than just a position; we offer a chance to be part of something remarkable:
- Career Advancement: Elevate your professional journey with numerous development opportunities within our vibrant organization.
- Supportive Atmosphere: Engage in a lively work culture that prioritizes your well-being and acknowledges your contributions.
- Commitment to Quality: Collaborate with a team of dedicated individuals who share your passion for delivering outstanding care to our valued patients.
Role Responsibilities
As a Front Desk Coordinator at Peachtree Orthopedics, you will play a crucial role in enhancing the patient experience. Your responsibilities will include:
- Welcoming Patients: Serve as the initial point of contact for patients, providing a friendly greeting, confirming appointments, and ensuring their comfort during their visit.
- Efficient Multitasking: Manage various responsibilities, including insurance verification and daily collections, with meticulous attention to detail.
- Technological Proficiency: Utilize computer systems for appointment modifications and patient records, ensuring accuracy and up-to-date information.
- Facility Management: Ensure the smooth operation of our clinics by addressing facility-related concerns and maintaining an orderly waiting area.
- Effective Communication: Act as a key liaison between patients, clinical staff, and physicians, ensuring everyone receives the necessary assistance.
- Administrative Duties: Support daily operations by handling mail, packages, and office supplies, ensuring our team has the resources needed to succeed.
Qualifications
- High school diploma or equivalent.
- A minimum of one year of customer service experience, preferably in a fast-paced environment.
- Proficiency in computer systems, with experience in Electronic Medical Records (EMR) being a significant advantage.
Physical Requirements and Work Environment: The physical demands outlined here represent those that must be met by an employee to successfully perform the essential functions of this role. We are committed to providing reasonable accommodations to enable individuals with disabilities to fulfill these functions. While performing the duties of this position, the employee is required to stand, walk, use their hands, and communicate effectively. This role may involve being on your feet for extended periods, necessitating mobility and dexterity. In this position, you will help maintain a safe, organized, and patient-friendly environment.
Peachtree Orthopedics is an equal opportunity employer. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.
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