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Front Desk Supervisor

2 months ago


Atlanta, Georgia, United States Peachtree Orthopedics Full time
About Peachtree Orthopedics

Peachtree Orthopedics is a leading healthcare provider dedicated to delivering exceptional patient care and services. Our mission is to make a positive impact in the lives of our patients and communities.

Job Summary

We are seeking a highly skilled and experienced Front Desk Supervisor to join our team. The successful candidate will be responsible for managing the daily operations of our front desk, ensuring seamless patient flow, and providing exceptional customer service.

Key Responsibilities
  • Front Desk Management: Supervise and coordinate the daily activities of the front desk team, ensuring efficient patient check-in, registration, and scheduling.
  • Patient Communication: Develop and maintain effective communication with patients, physicians, and staff to ensure a positive patient experience.
  • Operational Efficiency: Analyze and improve front desk processes to optimize productivity, reduce wait times, and enhance patient satisfaction.
  • Team Leadership: Train and mentor new staff members, providing guidance and support to ensure a high level of performance and customer service.
  • Administrative Tasks: Manage front desk supplies, maintain accurate records, and perform other administrative duties as required.
Requirements
  • Education: High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred.
  • Experience: Minimum two years of experience in a healthcare setting, preferably in a front desk or patient services role.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and proficiency in basic computer applications.
What We Offer
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Professional development opportunities to enhance your skills and career advancement.
  • Collaborative Environment: A dynamic and supportive work environment that values teamwork and employee well-being.
COVID-19 Vaccine Policy

Peachtree Orthopedics requires all employees to be fully vaccinated against COVID-19, with exceptions only for those with approved medical, disability, or religious exemptions.

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. We are committed to making reasonable accommodations to enable individuals with disabilities to perform these functions.